Byron

You need to to your nameserver provider and set the nameservers to: ns1.heliohost.org ns2.heliohost.org and then wait about 24 hours.

A 404 error is telling you the page couldn't be found. Normally a perl script will give you a 500 error if it doesn't work. Make sure you set the file permissions to 755 on a cgi/perl script. If it still doesn't work then post the script for somebody to see.

This support request is being escalated to our root admin.

If you tried to sign up with this ip address [74.86.222.73] which is the same ip address of your previous post, then that's why you got the error. It's the same ip address of that site I posted. Why are you showing a different ip address each time you post?

i have tried to register couple times for the last 2 days but i always got an error message like this "We're sorry, but an error was encountered during signup. Please try again later.". Is this your site? mmtk.heliohost.org Your only allowed one account.

I'm not seeing antisocialnetworking.co.cc in our database. Go ahead and register it again.

You need to wait for the server to do a restart which is usually 24 hours. Then try to reconfigure it. If it still gives you an error post to djbob in this thread and tell him you can't delete the addon.

You'll probably have to wait 24 hours to see that it's been deleted as an addon domain. Then you can Park pogobar.org at the cpanel. If you added each of those as seperate addon domains and specified the corrrect folder than you should be ok. Yes that is the way addon domains work. They have thier own seperate ftp and cgi-bin. You also need to make sure that ALL of your addon domains and parked domains are pointing to our nameservers. ns1.heliohost.org ns2.heliohost.org

Make you a php page and call it info.php (or whatever.php) and add this code: <?php phpinfo(); ?> Here's a list of the functions we support. http://byrondallas.heliohost.org/php/get_d...d_functions.php http://byrondallas.heliohost.org/php/get_d...d_functions.txt

This support request is being escalated to our root admin.

This support request is being escalated to our root admin.

You could also use htaccess by adding this line in your root htaccess file: RewriteEngine on RewriteRule ^index\.html$ admin/index.html [R=301,L]

Make another post in Customer Service explaining your problem and I'll escalate it. Be sure to post your domain name and username. Kendy your problem is the same problem everybody is having and the administrator is working on it.

It's because some people are abusing server resources and it's putting to much of a load on the server. The administrator is working to correct the problem.

Because the server needs to do a restart to show the changes in the cpanel. With close to 9000 accounts and growing it would slow the server down if it did a restart everytime somebody added or deleted a domain.

I'm not seeing that account. Just register it again.

Give it 24 hours to show.

That's because you need an index.html page in your root directory to keep from directory listing. Why not just move your admin directory files in your root directory to solve the problem?

This support request is being escalated to our root admin. djbob I've tried resetting his password twice without success. Neither him nor I can loggin to his account. Username: mdclark Domain: mdclarkmusic.heliohost.org

As long as you didn't confirm the password change it should be the same.

Just like the error message says, we don't allow those functions because of security reasons. Sorry!

Your site is up and you need to login with ALL lowercase letters. On another note, we are experiencing a few problems with cpanel login right now so try it a couple of hours from now.

I've PM'd you your new password.

Your not seeing your index.html page because it's not there and I couldn't tell you what went wrong when you ftp'd your website. You can make another post in the Questions forum and somebody that's familiar with the program your using might can help you. EDIT: I'm seeing the index file in your admin/ folder but not in your root directory. http://doganmultimedia.heliohost.org/admin/Index.html If you want that to stop directory listing you need to rename that Index.html with a lowercase i. index.html

Please do me a favor and spell out your words. No the execute is disabled system wide. What do you need it for anyway?