Byron

It's because your using the HTML Editor. It creates the smiley folder and the php files. Just use the simple Edit.

This page should help you to sign up. Gives you a countdown to new sign ups: http://byrondallas.heliohost.org/helio/sign-up.php

Okay I've unsuspended your account and I'll go ahead and escalate this thread to Krydos. This support request is being escalated to our root admin.

Your account was suspended for the following reason: Malware. 1 file(s). PHP.Hide-1 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.

Okay I've emailed you your new password to that email address you posted which is the address you signed up with. Make sure to check your junk.

This support request is being escalated to our root admin.

This support request is being escalated to our root admin.

Your account was suspended for sending too many emails. Please keep the emails down. Your account has been unsuspended. If you still see the suspended page then you should try clearing your browsers cache. -- Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.

This support request is being escalated to our root admin.

Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.

Give it another 24 hours.

Please clear your cache.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.

Would you like me to go ahead and delete you account on Johnny?

Okay thanks Krydos. It's been awhile since I've posted regular and I didn't realize that had been added to the multimod.

Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. To prevent this from happening in the future please remember to visit http://heliohost.org/ to log into your account at least once every 30 days. If you are still seeing the Account Suspended page after renewing your account, please clear your cache.

This support request is being escalated to our root admin.

I'm not the admin. who suspended the account so I don't know. I'll escalate this so Krydos can respond.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. This is your second offence. Once more and you'll loose your account. If you still see the suspended page, please clear your cache.

Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache. -- Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.

Well if you didn't put it there than you might want to change your password. I've unsuspended your account. Please delete that file.

It says suspended for: What can you tell me about this file?

How long ago did you create the addon domain? Have you given it 24 to 48 hours to resolve?