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Byron

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Everything posted by Byron

  1. Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
  2. I'm sorry but it looks like that account was deleted due to inactivity. You need to login to your cpanel every 30 days.
  3. Sorry but it looks like that account has been deleted because you failed to login every 30 days. Feel free to make a new account if you like.
  4. I've reset your password and emailed it to the address you registered with.
  5. Sorry, but I'm not seeing that username in our database. Feel free to create another acount if you like.
  6. Your account was suspended for high server load, again. Once more and you'll be suspended for good. Okay I've unsuspended your account.
  7. Okay I've reset your password and emailed it to the address you registerd your account with.
  8. You were suspended for sending too many emails and high server load. Keep the emails under 50 per day and the load down or you'll be suspended for good. Okay I've unsuspended your account.
  9. Your account was suspended for sending too many emails. Keep the emails under 50 per day. Okay I've unsuspended your account.
  10. I'm seeing your site just fine: http://stashare.heliohost.org/
  11. Always backup your data. Once the system deletes an account, everything is lost forever.
  12. I'll delete it as soon as Johnny comes online again.
  13. Your account was suspended for high server load. Keep the load down or you'll be suspended for good. Ok I've unsuspended your account.
  14. Your account was suspended for high server load. Keep the load down or you'll be suspended for good. Ok I've unsuspended your account.
  15. Did you forget to login to your cpanel every 30 days?
  16. Would this account belong to you? mrh4102.heliohost.org
  17. Your account was suspended for high server load - AGAIN. http://www.helionet.org/index/topic/12797-solved-suspended-number/ Once more and your site is suspended for good. Ok I've unsuspended your account.
  18. Never rely on the failure to login emails to let you know. Sometimes the system is overloaded and maybe the email doesn't make it out. Set you up a reminder. And besides, we don't backup anybody's data, so once it's deleted it's gone forever.
  19. Your account was queued for inactivity. There was a link to follow http://www.heliohost.org/home/support/scripts/renew on the suspended page for you to reactivate your account. I went ahead and reactivated your account for you. Be sure to login to your cpanel at least once every 30 days to keep this from happening.
  20. Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
  21. This support request is being escalated to our root admin.
  22. That Domain Name isn't pointed to our name servers.
  23. Stevie had a short period of down time earlier today and all stevie accounts showed the queued page. Refresh your cache and you'll see your home page again.
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