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Tjoene

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Everything posted by Tjoene

  1. This support request is being escalated to our root admin.
  2. @Xbox540: that would be illegal, yes. @SirDarknight: that should be ok. Unless an admins says otherwise.
  3. Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
  4. You can share anything you like. As long as it isn't illegal (cracks, viruses, malware,...)
  5. Your account is still queued. Please wait 24h after you created it. If you still see a queued page, try to clear your cache.
  6. Yes it is possible. See this wiki page for more information: http://wiki.helionet.org/Moving_your_account
  7. Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
  8. I can't find your account in the database. It looks like it got deleted.
  9. Your site loads fine. The reason why you see the 500-error is cause your are using to many processes at the same time. Don't open cPanel and/or FTP at the time same time you open your website.
  10. Please post the following information: Your cPanel username Your main domain The server that you are on
  11. Glad your question got answered! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
  12. Glad your question got answered! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
  13. Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache. http://wiki.helionet.org/Clear_your_cache -- Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
  14. Glad your question got answered! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
  15. You can just point the NS-records of your domain to your new host. And let your Heliohost account delete itself over time.
  16. What is your account name? On what server are you?
  17. Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache. http://wiki.helionet.org/Clear_your_cache -- Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
  18. This support request is being escalated to our root admin.
  19. Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
  20. Can't find any records of your account in the database. Seems it got deleted. Feel free to create a new one if you like.
  21. Take a look in cPanel > Domains > Redirects. If you see records for those domains, delete them. Then after 24h they should be fixed.
  22. Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
  23. Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
  24. If you really want to be secure you should use MD5 hashing for the passwords. So if a hacker get's access to your database, he's nothing with the data.
  25. Please clear your cache.
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