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MoneyBroz

VPS Admin
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Everything posted by MoneyBroz

  1. Did you intend to get a VPS or a shared hosting account? username litebrite belongs to a VPS instead of a shared hosting account.
  2. Looks like you're almost out of storage space (only 41mb available), this can throw errors if you were to try to upload a file over 41mb
  3. Your account is marked as inactive, there isn't any login restriction for it at the moment so all you need to do is login at https://heliohost.org/login and make sure to keep logging in at least once every 30 days to keep from it being marked inactive again.
  4. Main domain changed. it can take up to 2 hours to start working.
  5. Main domain changed. it can take up to 2 hours for the new domain to start working.
  6. Domain added. it can take up to 2 hours to start working.
  7. Did you remove the httpdocs folder?
  8. This support request is being escalated to our root admins.
  9. Domain added. it can take up to 2 hours to start working.
  10. This support request is being escalated to our root admins.
  11. Domain added. it can take up to 2 hours to start working.
  12. Rebooted, however due to insufficient memory to restart cleanly it had to be hard reset which can damage the filesystem over time the more it is done, we recommend either upgrading, resolving the underlying issue, or doing a rebuild.
  13. What domain are you having this issue with? we can't get far with helping you with this issue without knowing what domain you are referring to.
  14. Account has been reset, and a new invite has been sent to your email address. You can also download a backup of your account before the reset at https://heliohost.org/backup
  15. wolstech would need to do this for you
  16. Domain added. it can take up to 2 hours to start working.
  17. Domains added. it can take up to 2 hours for them to start working.
  18. What domain would you like to add?
  19. Account has been reset, and a new invite has been sent to your email address. You can also download a backup of your account before the reset at https://heliohost.org/backup
  20. We can reset the account for you if you would like, you should then be able to change your username from there.
  21. "Undefined array key" means PHP tried to access an array element key that does not exist. "Undefined variable" means PHP tried to use a variable that has not been defined.
  22. All i see is PHP errors, have you tried clearing your browser cache?
  23. Your account was suspended because you exceeded your storage limit. You have 3 options to regain access to your account: You are able to regain access to your account immediately without waiting for an admin by increasing your account's storage space. This storage space upgrade is good for the life of the account, and has no monthly cost. Tell us which files you would like deleted and an admin can delete them for you to get you back under your current storage limit. If you're not sure which files are taking up all of your space an admin can provide a detailed storage space usage report for you. We can also reset your account for you which deletes all files, deletes all settings, and restores your account back to the default state with 0 MB of storage usage.
  24. What version of python do you need these modules for?
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