wolstech would need to create it for you. Lily currently doesn't have a control panel and you would need to modify your website completely through FTP. Lily will eventually have Plesk.
Your account isn't suspended, Ricky was retired last month. if you didn't get the email to migrate your account to Johnny, then you will need to make a new account.
Looks like gmail blocked it due to a missing PTR record. A PTR record tells where the email originated from (i.e a hostname or ip address). This block is to prevent spam as scammers often spoof emails from legitimate email addresses.
Gmail is very strict on emails. Most emails originating from heliohost ip addresses often do not deliver because gmail see these as spam and blocks them. Even main heliohost emails sometimes don't deliver.