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Everything posted by MoneyBroz
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Domain added. it can take up to 2 hours to start working.
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Have you tried using johnny.heliohost.org as the hostname?
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[Solved] Request for account unsuspension.
MoneyBroz replied to npnbss's topic in Suspended and Queued Accounts
Account has been reset, and a new invite was sent to your email address. -
Account has been reset and a new invite was sent to your email address. You can set the new domain during the account recreation process.
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Main domain changed.
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Request to Add Subdomain to my account
MoneyBroz replied to brunomanoelfb's topic in Customer Service
Subdomain added. it can take up to 2 hours to start working There is only one subdomain in this post, if you would like another one to be added then let us know. -
Please read: https://wiki.helionet.org/PhpMyAdmin_MariaDB_Access_Denied_Error
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This support request is being escalated to our root admins.
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Also mail.heliohost.org is nonexistent so you can remove that.
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[Solved] Request to add a new domain name and remove the old one
MoneyBroz replied to blueyesk's topic in Customer Service
Domain removed and new domain added. it can take up to 2 hours for the new domain to start working. you can also download a backup of your account before the domain was removed at https://heliohost.org/backup- 1 reply
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your-server.de is the default hostname for websites hosted on Hetzner so it is definitely incorrect
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Domains removed and new domain added. it can take up to 2 hours for the new domain to start working. you can also download a backup of your accounts before the domains were removed at https://heliohost.org/backup
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[Solved] Hi, I would like to updates DNS Records
MoneyBroz replied to freebeedee's topic in Escalated Requests
This support request is being escalated to our root admins. -
Since you changed the setting, it usually takes up to 2 hours to take effect. i also see that you are using cloudflare and that setting will break your website because cloudflare is already redirecting to https for you, so enabling that option in plesk adds an additional redirect to the same exact url that cloudflare is redirecting to which will cause a redirect loop and make your website inaccessible.
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This support request is being escalated to our root admins.
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Domain added. it can take up to 2 hours to start working
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How long ago did you change the status of the site?
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Please read: https://wiki.helionet.org/502_Bad_Gateway & https://wiki.helionet.org/504_Gateway_Timeout
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[Solved] Hi, I would like to add my domain.
MoneyBroz replied to freebeedee's topic in Customer Service
Domain added. it can take up to 2 hours to start working. -
You were suspended for your site getting hammered and causing almost 2 hours of downtime on Johnny. I'll escalate this to Krydos since he's the one that suspended you.
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[Solved] REMOTE CONNECTION TO POSTGRESQL
MoneyBroz replied to camilogeo's topic in Escalated Requests
This support request is being escalated to our root admins. -
remote acess to the postgresql database from any ip
MoneyBroz replied to camilogeo's topic in Customer Service
Stop creating multiple topics for a request which was already solved: -
This support request is being escalated to our root admins.
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What subdomain would you like to add? we need to know the full domain name such as subdomain.example.com