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MoneyBroz

VPS Admin
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Everything posted by MoneyBroz

  1. Domain added. it can take up to 2 hours to start working.
  2. Account has been reset and a new invite was sent to your email address. you can also download a backup of your account before the reset at https://heliohost.org/backup
  3. Marking as solved as user has just created an account.
  4. Your VPS has been rebuilt. you should have received an email by now and if you haven't, please let us know so we can resend it to you.
  5. You cannot have more than 10 domains on your account, you will need to have one removed before we add another one for you.
  6. Your VPS is rebuilding and you will get an email when it finishes.
  7. SSH is disabled on shared hosting for security reasons. if you need to use it, then you would have to get a VPS.
  8. Your VPS is broken, and most of the critical files are deleted, and it needs a rebuild, do you need any files backed up?
  9. Domain added. it can take up to 2 hours to start working
  10. i see that your VPS is using Ubuntu 22, would you like to use Ubuntu 24 instead?
  11. Solved on Discord: https://discord.com/channels/398197622168616962/398538798994161664/1400555113877209128
  12. nlbarbershop.com has been added as your main domain. You can download a backup before the change at https://heliohost.org/backup/ The mail subdomain is reserved by the system and cannot be added, a good substitution for this would be something like mails or mail2
  13. The answer to this question was solved on discord: https://discord.com/channels/398197622168616962/398538798994161664/1400149694918688939 Lily offers MSSQL 2017 but it will needed to be added as an addon to your Tommy account.
  14. Domain added. it can take up to 2 hours to start working.
  15. Domain added. it can take up to 2 hours to start working.
  16. This support request is being escalated to our root admins.
  17. Account has been reset and a new invite was sent to your email address.
  18. What is your username?
  19. Do you have DKIM or SPF setup for your domain?
  20. Domain added. it can take up to 2 hours to start working.
  21. Account has been reset and a new invite was sent to your email address. You can also download a backup of your account before the reset at https://heliohost.org/backup/
  22. After further investigation, the issue seems to be the email address i**o@nil***ua.xyz has been compromised. We recommend changing the email password for this email address and checking for malware such as keylogging software on the pc that logs into this account.
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