MoneyBroz

Domain added. It can take up to 2 hours to start working.

Domain added. It can take up to 2 hours to start working.

Also be aware that support requests can take up to 24 hours. After 24 hours, then we encourage users to ask about the status of this request in case it was missed. However only waiting 13 hours and bumping the post with just "???" is considered spam and will push your request further down the list of being fulfilled.

The IP address you are posting from is not blocked. What is the IP address you are referring to?

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

I've removed that domain from your account. Please note there is a risk of data loss when domains are removed, since the folder for the domain inside Plesk will be deleted. I made a full account backup for you before I removed the domain, in case you need any of the old files. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups

This support request is being escalated to our root admins.

https://wiki.helionet.org/FAQ#Why_must_all_posts_on_HelioNet_be_in_English? None of our staff speak this language so we would appreciate it if you could translate your support requests to English to help reduce the work load on our unpaid volunteers. The more time you can save us on small things like this all add up and allow us to add new features, and improve our service rather than wasting a lot of time trying to translate stuff. We recommend using a service such as: https://translate.google.com/

Domains added. It can take up to 2 hours for them to start working.

This support request is being escalated to our root admins.

Krydos can do this for you.

This support request is being escalated to our root admins.

Domain added. it can take up to 2 hours to start working.

Main domain changed. It can take up to 2 hours to start working.

After looking back at this, were you trying to add marchasdecristo.com or marchasdecristo.jaguerra27.helioho.st to your account?

Subdomain added. It can take up to 2 hours to start working.

panel.pakiware.site was added to your account, it can take up to 2 hours to start working. You already had pakiware.site on your account. If you are experiencing problems with this domain, please let us know what issue you are facing so we can look into it.

Domain re-added. It can take up to 2 hours to start working.

Domain added. It can take up to 2 hours to start working.

Domains re-added. it can take up to 2 hours for them to start working.

This support request is being escalated to our root admins.

Your VPS is rebuilding and you'll get an email when it finishes, your next free rebuild will be on 2026-07-22

It's trying to open or write to /var/log/httpd/suexec_log which your account doesn't have access to that folder. You're only allowed to access files in your own home directory.

We recommend using tommy.heliohost.org as both the incoming and outgoing server settings instead of your own domain.

Domain added. It can take up to 2 hours to start working.