MoneyBroz

Duplicate topic, Please see:

This support request is being escalated to our root admins.

Domain added. It can take up to 2 hours to start working.

Subdomain added. it can take up to 2 hours to start working.

2026/05/31 17:06:15 [emerg] 613206#613206: duplicate location "/" in /home/bawantha/conf/web/anonymizer.bawantha-beliwaththa.me/nginx.ssl.conf_flask.conf:1 It looks like you tried to add a custom nginx directive but you are trying to pass a location context to another proxy when Hestia already passes all traffic to Apache on port 8080, i fixed the error, and restarted nginx let us know if the error still persists. to add the proxy to port 5001 back, login to hestia, go to web and then click edit, on anonymizer.bawantha-beliwaththa.me, after that click Advanced options and then change the proxy template to python or node depending on what you are using, and then set 5001 in the backend port setting. i also made a backup of your code before making any changes which you can find in /home/bawantha/

The python modules would need to be reinstalled again, what modules do you need and what python version are you using 3.9 or 3.14?

I added the domains back, it can take up to 2 hours for them to start working again. A root admin can assist you with recovering the data. The rebuild got a fresh OS and install of Plesk so everything on the previous version did not move over.

2026-07-24

This support request is being escalated to our root admins.

Subdomains added. It can take up to 2 hours for them to start working.

I've changed the main domain on your account for you. Please note that it may take up to 2 hours for your new domain to fully work. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache Please note there is a risk of data loss when main domains are changed, so I made a full backup for you before I made the changes, in case you need any files from the old domain. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups

Subdomains added. It can take up to 2 hours for them to start working.

Domains added. it can take up to 2 hours for them to start working.

What type of database are you trying to import?

This support request is being escalated to our root admins.

This support request is being escalated to our root admins.

This support request is being escalated to our root admins.

You were blocked in the firewall for failed SFTP logins. i've unblocked your IP, can you connect and login now?

Krydos can do this for you.

I've changed the main domain on your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Changing_Your_Main_Domain#Custom_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache Since there is a risk of data loss when main domains are changed, I made a full account backup for you before I made the changes, in case you need any files from the old domain. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups

Domain added. It can take up to 2 hours to start working.

This support request is being escalated to our root admins.

Have you tried logging in to https://heliohost.org/login, the server was rebuilt so you will need to recreate your account. It is highly advised to login using the link above instead of the plesk login page, logging in from the heliohost.org homepage ensures that your account doesn't get marked for inactivity and it will also tell you recent news such as the server being rebuilt.

Logins on Tommy are working fine for me, if you forgot your password then you can reset it at https://heliohost.org/reset/

Subdomain added. It can take up to 2 hours to start working.