Talk Sick

Working on it. Hopefully soon.

And to be clear, you can use example.heliohost.us we dont provide .heliohost.org anymore. Anyone that had the domains before the change can keep it unless they change it

Krydos seems to have solved this. He shared some information with me about a single user causing A LOT of Load/CPU. It was at 100% for like a whole week. This person has been suspended so Ricky should be a lot smoother now.

This support request is being escalated to our root admins.

Support request is being escalated to our root admins.

Moved away from [solved] Postgresql Remote Access - Customer Service - HelioNet

Are you on johnny? If so, this is normal as the server itself is used mostly for testing and code there causes lots of downtime. With this being said, you have three options: If you want to move, follow instructions here: https://wiki.helionet.org/accounts/moving-your-account Or You can donate $1 or more and get your account moved to tommy without any downtime here: https://heliohost.org/donate P.S.: if you decide to do this option, please post the transaction ID so admins can verify Or If you decide to delete your account but dont wanna wait for midnight utc to signup again, you can donate here: https://heliohost.org/tommy

This support request is being escalated to our root admins.

This support request is being escalated to our root admins.

If you stop paying for it, i think around 2 days or so after your vps will be shutdown and data will be kept for around 60 days? That is, if you intend for it to run until the lifespan of the current payment. Otherwise you can request a shutdown and either move the files back to tommy or just have your son use tommy.

Unblocked

Krydos took care of this on Discord.

Wolstech will need to look into this one. Escalating...

This support request is being escalated to our root admins.

There is an category in CPanel called Metrics. Under it should be a button called Account Load. You can watch your average load there. Make sure the CPU/Load dont reach 100 or you have a high chance of being suspended.

This support request is being escalated to our root admins.

Did you donate at https://heliohost.org/tommy Or https://heliohost.org/donate?

Unblocked. Jinx?

I think this was merged.

Lily is a windows server. If you have applications that need a windows server, then Wolstech can help you. Otherwise Tommy is the best server

This support request is being escalated to our root admins.

Unblocked. Make sure you input the correct username and password. If you need to reset the password, you can in CPanel. Its under the Files category with the tab named FTP Accounts

That account is suspended for Phishing. HelioHost does not tolerate phishing activity of any kind, and for security reasons will not unsuspend, back up, or delete an account that was involved in phishing. You will need to create a new account and restore any backup you may have. Please be aware that you will not be able to reuse any domains on your suspended account, and will need to pick a new username. We apologize for any inconvenience this may have caused.

This support request is being escalated to our root admins.

IP blocks are usually done when the password is incorrect multiple times. Your average firewall on a server should achive this. Logging into main login page is to prevent being marked as inactive/archived.