Krydos

I've found that the stability of FTP also depends a lot on the ftp client that you are using. If you are just using the windows explorer ftp thing it can sometimes fail to even log in, but as soon as you switch to a decent FTP client like filezilla it suddenly starts working so much better. You can read more about uploading files to the server on the wiki: http://wiki.helionet.org/wiki/Uploading_files_to_your_site

I wonder if this explains why some people have issues getting suspended over and over is they are using some old browser or they have iframes disabled.

You're quite welcome. As far as I know there isn't any sort of program or script that would update the ip records on Heliohost. (Unless you wanted to write it yourself.) The reason I did what I described about pointing a subdomain to a dynamic ip address was because I wanted to host a webpage PLUS host some other services on strange ports by running services on my own server and have them both use the same main domain. If you just need a DNS service to connect to your dynamic ip address but don't need any of the web hosting services that heliohost offers then you might be right. Heliohost is a webhost after all.

Someone created that logo for us, but we didn't use it because it did not look as good as our current logo. Ok, I guess that explains it. I like the logos that are in use better than this one too.

I never made multiple threads? I wasn't as clear as I could have been. I didn't mean to imply that you were creating multiple topics; I merely meant that this issue had already been identified and had a thread had been created to diagnose and fix it. If each person was to create their own thread for an issue that was affecting the entire server there would be twenty thousand duplicate threads, and not only would it not help to have that many threads it would severely hinder the admins from being able to get anything fixed.

This issue has been identified and escalated to Heliohost's root admin and will be fixed as soon as is possible. You can monitor the status of this issue in this thread http://www.helionet.org/index/index.php?showtopic=9507 or by following Heliohost on twitter http://twitter.com/HelioHost or by following Heliohost on facebook https://www.facebook.com/pages/HelioHost/13...3434140?sk=info Creating multiple threads for the same issue doesn't get anything resolved any faster.

First of all, please make every effort to use correct grammar and spelling so that anyone other than you who reads your posts can understand what you are saying. Second, if you haven't already please try typing your username in this script http://www.heliohost.org/home/support/scripts/renew to try to reactivate your account. If that doesn't work could you provide some additional information so the admins can diagnose and hopefully fix this issue for you. 1. Your username 2. Your domain name 3. Your server

There is a pinned topic in the customer service forum for these suspension issues that can be found at http://www.helionet.org/index/index.php?showtopic=9439 If this script http://www.heliohost.org/home/support/scripts/renew doesn't fix your suspension then in order to diagnose the problem and fix it for you the admins will need further information:

You're quite welcome. If you're sure you've cleared your browser cache and the changes to your website still haven't shown up it could be a form of ISP caching (source: http://www.leewood.us/help/caching.htm) Another thing you can do is try a simple free web proxy. This way the proxy servers load the webpage, and then pass the page as they see it to you essentially bypassing any caching along the way. This is also helpful workaround if you suspect your ISP or government might be starting to block certain sites. The only trick is to find a proxy that isn't also blocked.

Yeah, there is an arrow in the background pointed towards the top right, but am I the only one that sees the mouse pointer arrow pointed straight at Tux's chest? That's why I asked if it was a screenshot. I just figured you took a screenshot to make the original image rather than saving the image. Yep, very good information in there. I followed that link back when you posted the rainbow swirly text script http://www.helionet.org/index/index.php?showtopic=9136 which is also very cool.

That's really cool. Much easier than adding reflections in the gimp or photoshop or whatever like I have always done in the past. I haven't actually tried it yet, but what is the deal with the mouse cursor? Just happened to have it sitting there when the screen shot was taken or something?

It must still be a cache issue of some sort because the website appears to be loading correctly, with or without the /index.html. Glad you like the service! I have also tried other free hosts and it seems like it's always bait and switch with them. They advertise that they offer all these services, but then they either just flat out lied or they have so many key features of the service ripped out for "security reasons" that it becomes completely useless.

One option is to use a free service such as http://www.no-ip.com/ although there are dozens of other services that do the same thing. Basically you can get a free program that runs in the background while your computer is online to detect when your ip dynamically changes and then it updates the DNS to point to your new ip address. Obviously, if you pay these companies more money you get more services and more domain name options. If I understand your question correctly it sounds like you wish to use your domain that you have the nameservers pointed to Heliohost to access your dynamically shifting home ip address? If so one thing I did in the past that worked really well was I created a forum at mydomain.com and then used a subdomain to point to mydynamicip.com using a free service so if someone went to www.mydomain.com they would see the forum/website on port 80, but if they went to ventrilo.mydomain.com on port 3784 it would actually access my home dynamic ip address. Is that sort of what you are talking about? If it isn't you might also wish to speak with your internet service provider about the costs associated with purchasing a static ip.

Johnny is currently not creating new accounts. The issue has been identified and escalated, and will be fixed shortly. You can monitor the progress of this issue here http://www.helionet.org/index/index.php?showtopic=9507 You can monitor your place in the account creation queue by following this link http://www.heliohost.org/home/support/scripts/status Once the account creation script gets restarted you should expect your number in line to start decreasing.

Maybe I am wrong too, but I'm pretty sure as long as you try to access http://64.62.211.131/ directly it's always going to show the account queued page because apache is never going to be provided with an account name to access. However, I can confirm http://phoenix-nest.net still isn't loading for me either, and the dns nameserver stuff still appears to be set correctly with godaddy. As far as I can tell it's almost like your account doesn't even exist, but I'm not an administrator with access to the databases. You can log into cpanel right?

You're quite welcome.

Johnny is currently not creating new accounts. The issue has been identified and escalated, and will be fixed shortly. You can monitor the progress of this issue here http://www.helionet.org/index/index.php?showtopic=9507 You can monitor your place in the account creation queue by following this link http://www.heliohost.org/home/support/scripts/status Once the account creation script gets restarted you should expect your number in line to start decreasing.

My johnny account has the same issue. Seems accounts aren't being created. I've been #137 in the creation queue since June 1st.

That's good to know. I just wanted to mention it in case it was an issue.

Your site has shown that "tree of files" since the very first time I looked at your site. Your browser cache must have finally expired or you cleared it yourself. If it were my server I would edit httpd.conf and add this to the line DirectoryIndex index.htm ... index.aspx but I don't think that is something that can be done without an admin. As a work around you can create a file called index.htm in public_html that redirects to your index.aspx file.

I don't really know what the deal with the server is, and I certainly can't do anything to fix it. I don't even have an account on johnny so I can't tell you from experience either, but you can see on Priotr's monitor http://grd.net.pl/heliohost/monitor/ that johnny has been having some issues for a bit. Also on the heliohost.org home page at the bottom there is a server status box and johnny has an X when it should have a check mark.

If your account is on johnny it looks like the whole server is down right now. I don't know if your account is suspended or not, but if it is you can try using this tool http://www.heliohost.org/home/support/scripts/renew to renew your account. After an account gets suspended you have some time to renew before it gets deleted permanently.

Doesn't surprise me. There are literally only a handful of people in the entire world at any given moment that are truly doing "something that has never been done before" and they are all located at the cutting edges of science. Oddly enough a lot of times when someone makes an amazing breakthrough or invents something unique another person independently arrives at the same invention or conclusion. Two historically famous examples that come to mind are the invention of the automobile and the creation of the branch of mathematics known today as Calculus. Yeah, I guess if Domain/cpanel didn't reset the suspension timer but when someone tried to access cpanel that way it just redirected you to a login that would reset the suspension timer it would work. Seems a little more complicated than changing the link in the email to me though. Yeah, I'm not even sure if the domain/cpanel login is even a problem. Perhaps ANY of the many ways to login to cpanel will keep your account from being suspended. Just thought I'd mention it here because I've gotten the impression that the preferred way to login is not what is listed in the sign up email.

Having received permission from djbob to create a second account on johnny http://www.helionet.org/index/index.php?s=...ost&p=65405 I went ahead and did just that. The email I received reads as follows: I've often wondered why so many new accounts run into the issue of using user.heliohost.org/cpanel to log in and then get confused when their accounts end up getting suspended because that login doesn't reset their 30 day timer. (Maybe I'm just confused, but I'm pretty sure that login doesn't reset the timer because admins always suggest logging in through the homepage.) Anyways, just thought I'd mention it here. It's not very often that someone as spammy as I am creates a second account so I thought I should mention it here quick before it slipped my mind. Changing that link in the account creation email might reduce the number of suspended accounts and work that the admins need to do on these forums to solve the problems created from it. We all know there are quite enough suspended/queued account issues lately anyways without this adding to it.