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Both Johnny and Tommy now have fully licensed Softaculous available to everyone to install the latest version of 459 different software packages with just a single click. If you're not familiar with Softaculous it automates the installation of most popular software with the latest version, and can help you easily stay up to date as well. Since we offer free hosting we attract a lot of people who are new to web hosting, and installing some software can be very confusing if you don't know what you're doing. With Softaculous you just pick the software, enter a few variables, and click install. When we switched control panels we canceled our Softaculous subscription because Plesk comes with a built in software installer, but after using it for a few years we found it to have very out of date software, and not very many options. We recently reached out to Softaculous and they agreed to give us a non-profit discount to help us fulfill our mission to provide high quality, free or low cost hosting options to students, small businesses, and anyone who can't afford paid hosting. We hope you enjoy it. Let us know how it works for you if you test it out.

Everyone please welcome the newest addition to our HelioHost staff, KazVee! A question that we get a lot is how to get promoted to admin. You need to do exactly what KazVee did by helping out on the forums and Discord with simple questions that don't require admin access. Since she continued helping out we took notice and offered to give her access to the admin tools so she can help out even more. Since we switched to Plesk control panel in 2021 a lot of our documentation on the wiki became extremely out of date. KazVee took it upon herself to completely overhaul and update our documentation which benefits all of our users. We've been asking our users to help out with the wiki for years, and KazVee was the one who finally stepped up and volunteered to take care of it. Here at HelioHost we all started as regular users helping out like KazVee, and eventually got promoted.

Even after opening free signups twice per day, instead of once per day like the last 19 years, free accounts are still filling consistently in only a few seconds in both time slots. Since the stability of Johnny is still doing great so we're going to increase the number of accounts we give away each day. As long as the uptime and speed of Johnny stays good we'll continue trying to give away as many accounts as we can support each day.

Free signups on Johnny now reset every 12 hours at midnight UTC and noon UTC. For the last 8 years we've been offering new free signups starting at midnight UTC and staying open as long as we can, but also not allowing too many accounts to keep the uptime high. This works great for most of the world. For instance, signups reset at 4pm to 8pm in the US, 10pm in Brazil, 12am in England, 1am in France, 1am in Germany, 2pm in Hawaii, 7pm in Peru, 1pm in New Zealand, 8am to 11am in Australia, 9am in Japan, 8am in China, 5:30am in India, etc. However, between India and Germany not many people are awake when signups open. We get a lot of complaints from people living in those areas, and our responses have always been, "I had to stay up until 2am three nights in a row to get my account", or "I had to stay up until 3am to get my account", or "You could just donate $1 and get an account whenever", or "You're lucky because there wasn't even an option to donate back in the day when I got my account". Johnny has been really stable the last year since we started offering free signups again, and we feel like we can increase the number of new accounts that we give out each day. Instead of increasing the number of accounts available at midnight UTC we instead decided to offer signups twice per day to help out those people who don't want to set an alarm and wake up at 4am just to get a free hosting account. Let us know what you think of this change.

We have received quite a few false positive malware reports for our website. The reason is because of the Arc.io CDN that we've been using for the last few years. When we started using it we were getting about $500 per year which is a great source of income for a non-profit, and the little blue dot in the bottom left corner was no where near as annoying as regular ads. In the last year we've made less than $15 from it though, and most antivirus programs and malware programs now report the CDN as malware. We've decided that it is no longer worth it. We can probably get more than $15 per year from donations from people who would have otherwise avoided our website due to the false malware report. There is no way to know how many people have found our website, but decided to use a different hosting provider because of this issue. We've contacted the antivirus and malware detection companies plenty of times, but they won't fix the issue on their end. One of our VPS customers can't even pay for his VPS because his computer refuses to even open our payment page, and he can't figure out how to turn off his antivirus or whitelist our website. Thanks for all the money over the years, Arc.io, but the time has come to move on. If you use an antivirus or malware product that reports our website is bad please submit another false positive report for us now that Arc.io is gone, and hopefully we can get this mess cleaned up together. Thanks!

Everyone please welcome the newest addition to our HelioHost staff, MoneyBroz. A question that we get a lot is how to get promoted to admin. You need to do exactly what MoneyBroz did by helping out on the forums and Discord with simple questions that don't require admin access. Since he continued helping out we took notice and offered to give him access to the admin tools so he can help out even more. Here at HelioHost we all started as regular users helping out like MoneyBroz, and eventually got promoted.

No, this is not an April Fool's joke...

Just re-install/reissue them, then wait up to two hours for Apache to restart. An issue we had with nginx yesterday broke some of the SSL certificates.

A huge thank you goes out to the anonymous donor who just gave $243 to finish the fundraiser today! We couldn't have gotten our fundraiser to 100% without the 78 other donors so thanks to you all as well. We just purchased the new server and it will be delivered to our datacenter in a few days. Ashoat is going to be visiting the datacenter to install the new server in our cabinet later this month. Once we have the new server physically installed we can begin installing Plesk and all the other software. Everyone who donated $30 or more will then be given early beta access to the new server with no high load suspensions and no inactivity suspensions.

Each user can now open a maximum of 10 connections to MariaDB on Johnny and Tommy. Back in 2021 and earlier we had a limit of 3 connections on Johnny and 6 connections on Tommy. Tons of people would write bad code that doesn't ever close database connections and then they would hit the limit and complain to us about the errors. The forum and Discord were full of messages like, "The reason you can't open any new connections is because you already have 6 open connections that have all been sleeping for hours without even doing anything." When we switched to Plesk we decided to do an experiment and leave the connections unlimited to see if people could be responsible and not abuse our generosity. It worked well for 3 years, but in the last 2 weeks one person on Tommy and three people on Johnny have (probably unintentionally) launched a denial of service attack on our MariaDB databases causing hours of downtime for thousands of other users. So, the time has come to enforce a limit again. A few bad people always ruin the fun for everyone else.

Password resets are now available without admin assistance through the website at https://heliohost.org/reset/ If you forget the password for your Johnny, Tommy, or VPS account this site should allow you to set a new password after verifying your email address. For the last few years any password reset had to be emailed manually by an admin, which was a lot of work for us, and a hassle for our users. Let us know if you run into any errors while resetting your password.

You're going to need to find another host then.

We've simplified the signup page a bit. There were a lot of old cPanel servers and unavailable servers listed that had a tendency to confuse people. The signup page hasn't been updated since 2021 so it was overdue for an overhaul. Since the Morty fundraiser was a success, we bought the new server, we're working on getting Morty ready to go, and hope to get him released soon we've left him on the signup page. We also listed the 10 domain limit, 100 GB memory limit, and 10k CPU limit up front on Johnny and Tommy so people understand ahead of time that they can get suspended for causing too much load. We also plan on adding a more detailed table view on the signups page so people can compare all of our servers in great depth if they want to. Let us know what you think of the new changes.

Last night one of our servers locked up, and needed to be restarted. After the reboot the filesystem needed to be scanned for errors. It's an 8 TB raid array so it's taking a while to complete the scan. In the meantime several VPS are offline entirely. Also it's possible that if your VPS is working now and you try to reboot it, it won't boot up again on its own. Our backup system is also offline temporarily so you won't be able to download your full backups until the filesystem finishes scanning. The filesystem scan doesn't have a progress bar so we're not entirely sure how long it will take to get everything back online. We'll make a news post when everything is working again.

Did you create an A record called webmail? If your t goal is to make webmail.papale.my.id work, you need to create that record. The value is the same IP address as the main A record. Once you create it, you might also want to re-issue your SSL certificate in order to have the webmail subdomain included.

That account was actually on the old cpanel Johnny, but the result is the same. It's not suspended, it was deleted. An invite for a replacement johnny account has been sent to you.

Thanks for checking. We'll keep those options in mind for the next fundraiser. Thanks for the suggestion. I've never even heard of FundRazr before. We'll keep that on in mind too.

The main reason we haven't gotten any of this simple self-service stuff done is we've been trying to get all of the cPanel accounts moved over, and we didn't have anywhere to put them. We figured having a control panel at all, even if it wasn't fully functional with stuff like adding/removing domains, was better than just leaving people's websites on a broken cPanel server with no control panel at all. We actually just finished sending transfer invites out about a week ago. So, the choice last year when we started transferring people was: Wait another couple months with everyone on a broken cPanel server while we tested the domain adding and removing, and DNS functions. Start transferring people so they have access to a partially done Plesk control panel, and then when we got everyone transferred over we could work on things like adding/removing domains. The plan was to set up Tommy, start moving people over, and then test the domain adding/removing on Johnny. Before we got that fully tested we realized that Tommy was full, and we didn't want to stop the transfer process again, so we just started putting people on Johnny for the same reason as the logic above. Having a partially functional control panel is better than no control panel at all. So my point is, a new server does help because we need space for all these people, and we need space to create a test server where we can debug the domain adding/removing. We can't develop this software on a production server with thousands of people because if there was a bug that allowed people to edit other people's DNS zones, etc it would be very bad.

Having free hosting is great, but you also need a domain in order to get your website online. You could of course use a free subdomain from your webhost, but that generally limits your options and means you cannot transfer your website elsewhere without having to change your URL as well. That's the problem a free domain solves. This list is composed of providers who offer free domains at no charge and give you full DNS control as well as the ability to use your own nameservers (or the nameservers of HelioHost). Free domain providers: FreeNOM - The company previously responsible for .tk is now also poviding free .cf, .ga and .ml domains. This is the only provider who offers free top level domains. But be warned, .eu.org - Free subdomain with rather complicated registration procedure. But this provider has been around since 1996 and most likely will be around for a long time. nom.za - This is a special provider. The good news: nom.za domains are not free subdomains, they are valid third level domains just like .co.uk domains. The bad news: there are a lot of strings attached to managing a .nom.za domain, which you can find on their website (and are too extensive to be covered here). FreeDNS: FreeDNS is a service where people can submit their domains so other people can get subdomains from it. This community oriented nature means there are over 100,000 domains in there pool and many of them can be used to get free subdomains. Source: This list has been made possible using the list from http://getfreedomain.name/ Dead links (that may come back): Free Available Domains - A clean, no nonsense provider with free subdomains of usa.cc, sxx.in, flu.cc, nut.cc, ibiz.cc, igg.biz and tld.cc. .cu.cc - A popular free subdomain provider. They have been doing quite well in the last few years and have a neat referral program to earn some extra money. Interdots: Interdots is a company with many different "registrars" under them. Each registrar is responsible for a number of domains they provide subdomains for, with each registrar being responsible for a different top level domain. Except for their names and domains they offer, all registrars are almost the same so if you've tried one, you've tried them all. nic.de.vu - providing free subomdains of various .vu, .tc and .ms domains PopNIC - providing free subdomains with the .pn TLD NeuNIC - providing free subdomains with the .vc TLD HomeNIC - providing free subdomains with the .hm TLD UNONIC - providing free subdomains with the .tf TLD MediaDots - providing free subdomains with the .mn TLD LavaNIC - providing free subdomains with the .lv TLD

Your storage space has been increased to 3000 MB for the $10.69 worth of LTC you donated, and your account has been activated so you should be able to login again. Thanks for the donation. Let us know if you need help with anything else.

This is a Krydos question. Escalating...

If you don't understand the above, having 2 email addresses does not make you 2 people. By one per person, we mean one account per human being.

You're suspended for having more than one account. Which one do you want to keep? (You can have two websites on one account, so if you need them merged, let us know).

Account opan has been reset. Please check your email for a link to start over with a new account. If you need any of the data from your current account, a backup from before the reset is available at https://heliohost.org/backup/

Added

Added. Please ensure DNS is configured properly. Domain may take 2 hours to start working.

Apologies for the delays on this one. We have to change that on our side, there is no way for a user to change their document roots themselves. That domain has been updated to use /api.devhabbo.com/www as the docroot. Also, since you mention nodejs, be aware that long-running nodejs applications are a leading cause of load suspensions. If you can, use passenger so the application starts as needed. Once you start your application, monitor your load here to avoid a suspension: https://heliohost.org/load/

Changed, it can take up to 2 hours for the domain to start working.

Thank you 🙂

You can get some .com's for $5.98 for the first year with our affiliate link. First click https://heliohost.org/partners/namecheap/ and then type in a .com that you want to buy. Then when you're checking out use the promo code NEWCOM598.

It was on March 1. Escalating to Krydos since I don't know how the system disables this. I checked the domains and subscription in Plesk and it says mail is enabled already. I'm probably missing something...

Added

Have you checked your spam folder for the email? Most emails from us end up in spam in gmail.

You can generate an ssl certificate automatically in plesk under ssl/tls settings.

Unsuspended. I've added "deny from all" to the htaccess in the public_html folder for you to disable the website. It may take up to 2 hours for everything to settle as the domains look to be pending an apache restart at the moment (currently returning default webpage).

The BTC wallet on our end is hosted on Coinbase, which should be the second option (Exchange Travel Rule Supported).

We have a 728x90 banner for you to use on your site if you want. It looks like this: Just put this code on your page so we can see how many people view the banner and how many clicks it gets: <ins data-revive-zoneid="1" data-revive-id="321e1cec4956204a54bd86da12deea5b"></ins><script async src="//krydos.heliohost.org/a/www/delivery/asyncjs.php"></script> Let us know if there is a certain size banner that would work better for you and we can create one for you.

You're suspended for having 4 accounts. The account xdwolf has been unsuspended.

You need to remove all of the extensions from Wordpress, or just use something that's not Wordpress. WP is infamous for being extremely heavy on resources. Unsuspended.

.NET 6 has been installed on Lily.

You were suspended because you used 150.46 GB of memory and over 40k CPU in 24 hours. Try to keep those number under 100 GB memory and 10k CPU to avoid being suspended. 98.41% of your memory usage and 94.70% of your CPU usage is coming from the Wordpress .com domain which is pretty typical for Wordpress. We recommend switching to literally anything other than Wordpress, converting your Wordpress site to a static site, or if you don't want to get rid of Wordpress for some reason we recommend switching to a VPS plan. The $4 per month Mercury VPS should be able to handle your site much better than Johnny with basically no chance of being suspended, plus it will be a lot faster for you too. Unsuspended.

The domain has been added, but in order to actually host it with us you must do 1 of the following 2 options. Use our nameservers by logging in to your registrar and setting your NS records to ns1.heliohost.org and ns2.heliohost.org Use any external DNS that you want, Cloudflare is a popular free option, and create an A record with the value 65.19.141.67 and an AAAA record with the value 2001:470:1:1ee::2009

The forum does not keep edit history, but I can find your account by your email address anyway. Yeah that's about right for Tommy's Plesk, but the websites themselves should perform better than the control panel does. It's a capacity issue...it was the major reason we had to move a bunch of people to Johnny instead of Tommy when we did the migrations for old users, and one of the reasons why we no longer offer free accounts on Tommy. For logging in, there's no need to use port 8443. You can log in at https://heliohost.org/login/ or just https://tommy2.heliohost.org/ and it will work just as well. You cannot request the DNS resolver be disabled as it would break the server and is widely used by other accounts as well as Plesk itself. If you meant the name server that's built into plesk, that's already disabled. For caching and the like, you'd need to request something specific and Krydos would need to decide on it and make the changes if approved.

You don't need these subdomains anymore on Plesk. They are just junk that cPanel creates. Added.

Added. It'll take an hour or two to start working. Please make sure the DNS is pointed to 65.19.141.77 / 2001:470:1:1ee::2002 or is using our nameservers.

The domain and subdomain have been added, and they should start working in 1 hour and 40 minutes.

We're planning on adding a Python page to the dashboard that will list the installed modules, and allow you to request them through the website too. Adding that link to the wiki in the meantime is a good idea though. Thanks.

In the helionet wiki they showed a tutorial about how to get a free SSL in Zerossl. Now Zerossl is their own certificate company and doesn't provide more than 3 90 day certificates (or 1 90 day certificate renewed twice). But now you can get either unlimited 90 day GoGetSSL certificates from: https://freessl.space/ or you can get unlimited CertCloud certificates from: https://freessl.org/. Those unfortunately don't support wildcards or multidomains (a paid addon). If you want one that supports wildcard SSL then you can use the automated certificate bot from: https://www.win-acme.com/. They support multidomains and wildcards so you can get unlimited Zerossl issued SSL (or let's encrypt) for free.

Are you able to do this @jomgapuz? If not I will design one but I don't want to interfere.

one second, let me upload it. While i'm uploading, is it possible to have the "powered by HelioHost" logo without the space background but still the sun? Files uploaded at bailey.cf, it should be in the footer.