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All set! thanks!

Subdomain added. It may take up to two hours to take effect.

Please doublecheck the nameservers you've used on your domain registrar's site to make sure you have entered the correct ones. The HelioHost nameservers are: ns1.heliohost.org and ns2.heliohost.org not 'helionet' as you mentioned in your message. I've changed the main domain on your account for you. Please note that it may take up to 2 hours for your new domain to fully work. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/misc/clear-your-cache Please note there is a risk of data loss when main domains are changed, so I made a full backup for you before I made the changes, in case you need any files from the old domain. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/tutorials/plesk/account-backups