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Showing content with the highest reputation on 09/04/2024 in all areas

  1. This is not something that's cleanly supported: We have to fully remove the addon domain, change the main domain, then add the other domain back as an addon. This will cause your document roots to change so your files will need to be moved, and anything else that may have been done to either domain (like setting up mailboxes, or changing PHP versions, etc.) will be undone. My advice would be to leave it as it is. Are you sure you want to do this?
    1 point
  2. I've reset your account and you should receive an email shortly so you can take the next steps to reactivate it. I made a backup before the reset, so if you discover you need old files, you can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, we have a how-to document in our Wiki here: https://wiki.helionet.org/tutorials/plesk/account-backups
    1 point
  3. This should be back shortly. We turned it off in an effort to correct another issue but didn't realize it would remove so much functionality. The server is in the process of resyncing and you should see these options again when the process is complete.
    1 point
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