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The Johnny backups should be ready to go. If you created your account before 2024-03-08, and you were on the Johnny server you should be able to go to https://heliohost.org/backup/ to download the best backup we could recover for you. Like we mentioned in a previous news post, anyone who created their account after 2024-03-08 will have to use whatever personal backups you created yourself. Please let us know if anything is missing from your backup, because the server is still powered on so we may be able to find something more for you.

The great thing about storage space upgrade donations is even if you don't really need it right now, it's always there available for you to use someday in the future if you do suddenly need it. Thanks.

Space increased. Thank you for the donation

This support request is being escalated to our root admins.

This issue appears to have resolved itself. Webmail is now working on your account and I was able to issue a certificate for webmail on your account when I tried.