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Showing content with the highest reputation on 01/03/2024 in all areas

  1. Check your email and click the link to recreate your account.
    1 point
  2. Your VPS has been rebuilt and Hestia has been installed. I emailed you the default password that Hestia created, but email isn't very secure so I recommend logging in via SSH and setting a new password using this command sudo /usr/local/hestia/bin/v-change-user-password admin <yournewpassword> Let us know if you need help with anything else.
    1 point
  3. The reset also failed. Krydos is investigating.
    1 point
  4. You: Rewrite this sentence in the style of a bard "We can do a trial of a VPS for 1 week if you want, but you would need to pay the full amount to continue after the first week." ChatGPT: Upon yon digital realm, a VPS trial awaits, a week's embrace it offers, yet beyond this temporal dance, the full coinage must grace its passage to persist in its service song."
    1 point
  5. Your account is corrupted. because of this we need to reset your account, do you need a backup of the account before we reset it?
    1 point
  6. We have received quite a few false positive malware reports for our website. The reason is because of the Arc.io CDN that we've been using for the last few years. When we started using it we were getting about $500 per year which is a great source of income for a non-profit, and the little blue dot in the bottom left corner was no where near as annoying as regular ads. In the last year we've made less than $15 from it though, and most antivirus programs and malware programs now report the CDN as malware. We've decided that it is no longer worth it. We can probably get more than $15 per year from donations from people who would have otherwise avoided our website due to the false malware report. There is no way to know how many people have found our website, but decided to use a different hosting provider because of this issue. We've contacted the antivirus and malware detection companies plenty of times, but they won't fix the issue on their end. One of our VPS customers can't even pay for his VPS because his computer refuses to even open our payment page, and he can't figure out how to turn off his antivirus or whitelist our website. Thanks for all the money over the years, Arc.io, but the time has come to move on. If you use an antivirus or malware product that reports our website is bad please submit another false positive report for us now that Arc.io is gone, and hopefully we can get this mess cleaned up together. Thanks!
    1 point
  7. A new European law is coming into force which means that websites must make their users aware of what cookies are and receive some form of consent. Although HelioNetworks (HelioHost and HelioNet) is based within the United States, I would like to clarify how we use cookies at HelioNetworks. By using our services and browsing our website, you are giving consent for us to place cookies on your computer. In case you are not already aware, cookies are little pieces of information that are placed on your computer. We use cookies for a variety of reasons, such as analytics, secure logins, etc. Below is a list of cookies which we have picked up on. Please be aware there may be more that we have not noticed. The below list my change at any time without notification Cookies from heliohost.org __utma __utmb __utmc __utmz _jsuid first_pv_51643 A randomly generated session cookie Cookies from helionet.org helionetcoppa helionetmember_id helionetpass_hash helionetsession_id Cookies from cPanel (stevie.heliohost.org:2082, johnny.heliohost.org:2082, etc) cprelogin cpsession didgettingstarted lang langedit logintheme showdotfiles Cookies from doubleclick.net (Advertising - see the website for details if any) _drt_ id Cookies from getclicky.com & in.getclicky.com & static.getclicky.com (Analytics - see the website for details if any) _cfduid cluid Cookies from invitemedia.com (Advertising - see the website for details if any) camp_freq_p1 exchange_uid impressions_p1 io_freq_p1 subID uid Comments are welcome. Thank you very much. jje HelioNetworks Administrator
    1 point
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