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Showing content with the highest reputation on 11/28/2022 in all areas

  1. It went through on our end. Invite manually sent. Thank you for the donation. (The donation failure error happens when Paypal times out and our website doesn't get the information back that its supposed to. When this happens, it can't tell if you paid or not, so it never sends the invite and instead spits out that error).
    1 point
  2. 2018-01-08 is before 2020-07-14 so it doesn't count towards your Plesk ETA.
    1 point
  3. Happy Easter everyone! If you're not familiar with Christianity the meaning of Easter is to celebrate the resurrection of Jesus after his death by crucifixion. Therefore, I think this is a fitting day to celebrate the resurrection of HelioHost as well. Last year we were surprised to learn that our cPanel licenses that we've been using for 16 years were revoked and they tried to extort us for over $17,000 which we obviously can't afford because we provide free hosting. We quickly made a new partnership with Plesk instead, and began trying to upgrade our servers to use the new control panel. Clearly there have been a lot of issues since then, and unfortunately the work still isn't fully complete. This process has already taken an unacceptably long time so we've decided that the time is long overdue to start moving accounts to the new control panel. Since not all of our services are currently available on the new server we will be giving each user a choice whether they want to move now, or continue to stay on the broken cPanel for a while longer. For instance Java, Django, Flask, and some other things aren't available on Plesk yet, but we do plan to add support eventually. If you have questions about what is or is not available feel free to ask on the forums in this news post. You can check your place in line to be moved at https://www.heliohost.org/eta/ or improve your position with a donation if you wish to. If there is a feature that you need on Plesk for your website to function please let us know so we can prioritize the features that the most number of people need. Part of this decision to start moving accounts is due to Johnny being taken offline. We will be monitoring the load on the new Plesk server, and as long as we have space to fit more websites we will be upgrading existing Johnny and Ricky accounts to Tommy for free for being so patient during this excessively long upgrade process. Once we have all the existing accounts taken care of we will open new registrations as well. If you have any questions feel free to ask. Thanks for being a HelioHost user.
    1 point
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