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Showing content with the highest reputation on 08/17/2021 in all areas
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Since I applied for VPS for multiple people at the same time as you, I think that there are several people in the same situation. Perhaps Krydos will deal with it, but he's currently crazy about Plesk work. I've contacted Discord, so please wait for a response. Please include your VPS main domain "vps●●.heliohost.us" in the comments to ensure support.1 point
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Excellent advise that I always do as well because I've made that same mistake and learned the hard way. If you right click the putty title bar you can select duplicate session to make a new ssh connection to the same server quickly and easily. If the second putty window doesn't connect you know you have a problem, and if you close the first window you will lose all access.1 point
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If you change the port of ssh, leave the original ssh without logging out and try in a new ssh window with the changed port. Never log out of the original ssh until you are sure you can log in to the new ssh port.1 point
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Either there’s a confing issue, or possibly the new port is blocked in your own firewall (it happens…) Escalating to Krydos…1 point