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Unlimited. Johnny=4, Ricky=4, Tommy=unlimited. We may limit the Tommy mysql connections if someone starts to abuse it though. If each mysql connection is only open for a few milliseconds and then closed properly the limit of 4 can usually handle a few dozen users at the same time without errors. We offer unlimited page requests, and unlimited bandwidth. We do monitor memory usage and cpu usage though. You can monitor your usage on the cpanel button labeled Account Load. If you get to 100 you have a high chance of being suspended. Johnny is an experimental server. This means that he is only suitable for experimenting. If you want speed and uptime we recommend using the production server Tommy.

You've done all the steps right. Depending on the host though, there are a few that block external databases on their end, so it might actually be that your other host doesn't allow it. What happens if you try to remotely access your database from something like your home computer?