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Showing content with the highest reputation on 05/02/2020 in all areas

  1. Alright, this is going to be our root admin Krydos will figure that out since I have no other ideas. Escalating @Wolstech you still have some more ideas?
    1 point
  2. DNS for the zone devansab.com appears to be correct at this point. Please let us know if you need anything else.
    1 point
  3. 1. Hotlink Protection? That could be the reason that everyone’s on Tommy server kept getting a 500 internal server error. I appreciated that you disable it for now. 2. Wordpress? I highly recommend it that you should never ever run Wordpress onto our servers if you already install it and that’s also making Tommy server really slow (you’re not actually). WP is just really badly written, It's the number one cause of weird errors, suspensions, and even Phishing bans. (usually when the hackers set up phishing on your account) A 500 error with WP is almost always due to installing defective, bloated, or simply too many plugins. It’s really terrible and it throws in a lot of errors and also a lot of hacks. We have a lot of users were running a Wordpress a few days ago and yesterday too, that caused Tommy server go really slow and receiving 500 internal error message sometimes. We warn them not to be installing Wordpress when Tommy server is still having trouble getting back to normal. 3. It could be /tmp is full again but actually it’s not currently at the moment since the databases, suspensions scripts, etc, etc is still alright. Also, sometimes we don’t know how much users have been installing a weird files that could caused the server running really slow and receiving 500 internal server errors and also /tmp gets filled faster sometimes, which it got happened a few days and we fix it already. Those things I listed above, please keep in mind to yourself not to be installing anything like that to make Tommy server go really bad. Thanks for your understanding!
    1 point
  4. High memory usage coming from php 7.3. Most likely wordpress.
    1 point
  5. We don't allow users to modify these values themselves. Assuming you're on tommy, I know we don't do more than 128M on the memory limit and 60 for the execution time. If they're lower than this for any given version of php, they can be raised to that level. Max permitted values for Johnny and Ricky may be less. The upload sizes can be increased if need be. Considering you listed these 4 specifically, let me guess, joomla update? If so, that's a known issue with running joomla here. The only server that can update that successfully at the moment is our windows server Lily.
    1 point
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