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Showing content with the highest reputation on 05/01/2020 in all areas

  1. Yup that’s correct. Once you change it it’ll start work in 24 hours.
    1 point
  2. I'll go ahead and escalate this to our root admin Krydos to find a file that causing the issue of making our servers high loaded. Escalating EDIT: If you are currently running a Wordpress, I highly recommend it that you should never ever run Wordpress onto our servers! WP is just really badly written, It's the number one cause of weird errors, suspensions, and even Phishing bans. (usually when the hackers set up phishing on your account) A 500 error with WP is almost always due to installing defective, bloated, or simply too many plugins. It’s really terrible and it throws in a lot of errors and also a lot of hacks. We have a lot of users successfully installing Joomla on their sites and that is recommended. We still let Krydos to dig in your account to investigated.
    1 point
  3. Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache.<br /><br />If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. https://www.heliohost.org/vps/ VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access.
    1 point
  4. Let me get in touch with my team and I will get back to you.
    1 point
  5. If I remember correctly, the path to the Python modules is /usr/bin/python3.7 More information is from this link if you need it as a reference. https://wiki.helionet.org/Django
    1 point
  6. You're on Tommy now. Thanks for the donation.
    1 point
  7. There you go https://krydos2.heliohost.org/cgi-bin/modules37.py
    1 point
  8. @Luigi: .br domains have to be a main domain because of .br's failure to follow industry standards. Because the heliohost.org subdomains have to be a main domain as well, he simply can't have both unless I add one manually for him. When I do it in WHM, it skips the nameserver check so I can add domains that are otherwise impossible to add for users. The domain luan.eng.br has been manually parked on top of luan.heliohost.org and should start working in the next few minutes. He needs to change his software's settings so it stops redirecting visitors to luan.heliohost.org.
    1 point
  9. Perfec! Escalating to our root admin.
    1 point
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