Our account creation process has been improved.
When you create an account we actually create two accounts for you. One account is the hosting account itself, and the other is a forum account to make getting support easier. The way it worked before was if you deleted your hosting account you wouldn't be able to recreate that same username because your forum account still existed and would block anyone from choosing that username. This meant that you would need to get an admin to change your forum username temporarily before you would be able to recreate your hosting username. This was confusing for users because they would obviously think that since they can't reuse the username it must mean their old account wasn't deleted yet. It also made a lot more work for the admins because we would have to explain all of the above, then rename their forum account, and then rename it back once the new hosting account was created.
Now the account creation process not only allows you to use the same username as a forum account, but actually suggests it if it finds an already existing forum account that matches your email address. This also means that no one else can steal your username while you're in the middle of moving between two servers, because the only way you can have a username that already exists on the forums is if you have access to that email address.
The reason we implemented these changes now is because the Tommy server will be coming back online soon, and we want to make it as easy as possible for people to recreate their accounts. Let us know if you find any bugs or if things aren't behaving the way you would expect.