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Accounts go inactive when they get flagged for deletion, and stay that way until it actually deletes. If you wanted to cancel your deletion in the meantime, you can just renew it. Johnny is really backed up on his account management work though, so I'm not sure it'll even get deleted by tonight...you're 1 of 9 accounts waiting in line for a deletion, and deletions are processed after new sign ups (52 are waiting in line for that). I've put in a request to have that looked at because even Johnny doesn't usually back up this bad. When he does, it's usually because he got hung up restarting Apache and stopped working his queue entirely. Try signing up tonight and if it says the username or email is taken, it didn't delete yet. If I see your account finish its delete I'll let you know.

You picked Johnny which is our experimental server. Experimental servers are for people who just want to experiment with their code and don't care about uptime or speed. If you want a faster more reliable server we recommend moving your account to a production server like Ricky or Tommy.

The public_html folder should be 750. All folders inside should be 755, unless the folder is the root folder for a subdomain or addon domain (in which case it should be 750 like public_html is). PHP files should be 644 (be aware that SFTP uploads are 664, which won't work until you change them...Apache does not like PHP files being writable by the group).

Hi ctfisep, Try to change PHP File Permission to 644 inside of your ftp client WIKI: http://wiki.helionet.org/File_Permissions

I changed your main domain for you to http://ctfisep.heliohost.org/ and it should start working within 24 hours. Be sure to clear your browser cache each time before you check it. Sometimes that queued page gets saved in your browser.

It doesn't take 48 hours anymore. It's "up to" 24 hours now, usually less. Also, I'm not sure if this will even work properly right now because of this open issue: Johnny cPanel license needs to be renewed. I'll escalate this just in case that license issue causes it to not work. Our root admin Krydos can check on it after fixing that license issue to verify it changed successfully.

Regular domains (.com, .org, .net, and similar) have to be purchased through a registrar to use them. They're not free. You can buy domains with common TLDs like .com and .org at any major registrar, we recommend Namecheap. If you don't want to buy that domain, you need to change your main domain to something that you can use. You can do that here: http://www.heliohost.org/classic/support/scripts/domain You can pick a something.heliohost.org domain, or a domain with an ending TLD that's from a free registrar (.tk, .ml, and .cf are the most well known free TLDs, but they can only be obtained from a single registrar called Freenom, which is known for poor customer service and their fairly common practice of cancelling domains or hijacking them and serving malware so they can extort money from you to get your site back). We own the domain heliohost.org, which is why we can give away anything underneath it (something.heliohost.org). Using the shared IP address will always show Queued. The server needs to see a domain name in it requests because it uses the domain name to determine what content needs to be shown.