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Thanks for in depth explanation of what you tried and what worked. A lot of people just never post once they figure it out, and since they didn't share their knowledge every subsequent person who tries to do the same thing has to figure it all out from scratch all over again. If you feel that your process would help others you could consider writing an article on our wiki too http://wiki.helionet.org/1 point
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1 point
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This support request is being escalated to our root admin.1 point