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try... Open Filezilla Click File >> Site Manager Click New Site Type "Johnny SFTP" and press enter In Host field type "johnny.heliohost.org" In Port field type "1342" In Protocol dropdown select "SFTP - SSH File Transfer Protocol" In Logon Type dropdown select "Normal" In User field type your cPanel username In Password field type your cPanel password Click Connect Approve the remote server key, and check the box to not ask you about this server again.

it is the the other way around - nameservers point to your site's address ### cPanel will not set your domain as a "addon" until your registrar DNS "NS" records show Heliohost's nameservers - using only the "A" record (i.e. IP address) will not do it

Your domain is working now http://fdfrs.org/ If you still see the queued page don't forget to clear your browser cache. You may now switch back to the cloudflare nameservers and cloudflare should now use the correct settings.

Set your nameservers to ns1.heliohost.org and ns2.heliohost.org

Marking solved since that domain is working. The reason it showed queued is because he had only waited 5 hours after account creation to post this thread. On Johnny it can take up to 24 hours for the queued page to go away. Tommy offers instant domain activations.

The only configuration that is officially supported is using the NS records. Please delete those records and create 2 NS records pointed to ns1.heliohost.org and ns2.heliohost.org. After that, please clear your cache and try visiting the site again. If it still does not work properly, we will look into it.

This support request is being escalated to our root admin.