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Yes, there was an error with the signup script yesterday that resulted in 500 errors or blank pages. You can see on the server monitor how Tommy invitations were open for several hours http://heliohost.grd.net.pl/monitor/archive/?2017-01-09 This is because no one could create an account. Then at about 0700 UTC the script was fixed, so if you tried to create an account during those 7 or so hours you would have gotten this error.

The domain luan.heliohost.org is now available to create a new account.

The server that hosts Johnny, named Charlie, crashed. We don't know what's wrong yet, the initial reports were load on Johnny (http://www.helionet.org/index/topic/27132-2017-01-05/), but some later information is pointing to a possible failure on Charlie instead. Stevie was 8 and Charlie was 6 with minimal/no repairs or other maintenance before these failures, so it wouldn't be unexpected if Charlie's failure turns out to be hardware (he was already one hard disk down when "new Johnny" came online). Tommy on the other hand lives on Eddie, which is <1 year old, and has significantly more resources than either of the two failed servers. We expect a lot more out of Eddie in the years to come, and being new, don't see any reason he'd fail in the near future. Eddie also hosts Cody, which runs this forum and our website.

Johnny server has crashed due to which you are unable to access your account. Wait for it to be recovered Vordar.

Escalating to Krydos.

Ok try now.

@jesse: Seeing it's the same page with the same error, I'll let you leave it here. Normally we do prefer one person per topic though. It lets us quickly see how many are facing the same issue, and also helps keep things neat and avoid confusion that results from helping 2 people in 1 thread.

I have a very similar problem (should I start another thread?) with a couple differences: * I'm trying to create my account on Tommy at the "midnight window", instead of through invite. * On the server selection screen, I select Tommy and click "Next", then... * Instead of Firefox with a blank page, I get HTTP 500 with Chrome with the same URL mentioned (https://www.heliohost.org/signup/username/)

This support request is being escalated to our root admin.