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You got suspended for high server three times in under 48 hours. Seeing that byron and jje already gave you two chances to fix it, your account cannot be unsuspended.

There are already thousands in not millions of paid hosting options available in the world. There are very few good free webhosting options. Most free webhosts are just a gimmick that is owned by a paid host that they use to hook people into their service and then they do everything they can to get the person to upgrade to a paid plan instead of the free plan. Heliohost is different. We don't have any paid hosting plans so none of our users will ever be extorted into paying us money for anything. The other thing that I've seen occur quite often is a new free webhost will start up with a similar "nothing but free accounts" philosophy similar to us, but they quickly find that it's not a very profitable business to be in and they quickly switch to paid hosting or run out of money and shut down. Heliohost is different. We've been in business for nearly nine years now offering nothing but the best free webhosting on the internet. Not only that, but we're quite profitable so you don't have to worry about us shutting down for lack of money. If you appreciate good, fast, reliable, free hosting without any tricks or bullshit then you're in the right place.

If we could make the servers faster, we would. If you're on Johnny, I'm not surprised your site is slow. That server has many more users on it, is more lenient about resource use, and also offers extra services such as Java, which further increases load. It bogs down frequently due to heavy resource usage. If you're experiencing these issues on Stevie, your website may be the issue. If on Johnny, I'd suggest you move to Stevie if you don't need the extra features. I rarely if ever have much issue with speed on Stevie. Johnny on the other hand is down...a lot. As for getting a third server, there's a lot that goes into doing that (getting hardware, then setting up, co-locating it, and paying for its continuous operational expenses, among other things). As far as I know, there are no plans to do so.