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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. [Solved] Add new domain to my account "carloceli23"

    By carloceli23,
    • 1 reply
    • 491 views

  2. [Solved] Add new domain username kdn

    By kdn,   
    • 1 reply
    • 467 views

  3. [Solved] Add new domain/website

    By jason4931,   
    • 2 replies
    • 911 views

  4. [Solved] add new domains

    By gianbr,
    • 1 reply
    • 232 views

  5. [Solved] Add new domains

    By duplex,
    • 1 reply
    • 299 views

  6. [Solved] Add new domains

    By vivekrajan007,
    • 2 replies
    • 249 views

  7. [Solved] Add new domains

    By elimeletca,
    • 1 reply
    • 496 views

  8. [Solved] Add New Sub Domain

    By bawanthabe,
    • 2 replies
    • 638 views

  9. [Solved] Add new subdomain

    By mricardi,
    • 1 reply
    • 487 views

  10. [Solved] Add new subdomain

    By b0chard,
    • 2 replies
    • 473 views

  11. [Solved] Add new subdomains

    By mricardi,
    • 3 replies
    • 605 views

  12. [Solved] Add On Domain

    By onsocial,
    • 2 replies
    • 187 views

  13. [Solved] Add On Domain Request

    By jchal,
    • 2 replies
    • 454 views

  14. [Solved] Add On Domain Request

    By jchal,
    • 2 replies
    • 748 views

  15. [Solved] add one.wpot.top domain to weyony

    By weyony,
    • 1 reply
    • 616 views
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