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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,428 topics in this forum

  1. Heliohost DIG DNS Checker (created by Piotr GRD)

    By Piotr GRD,
    • 8 replies
    • 15.7k views

  2. Contributing to the Wiki

    By Bailey,   
    • 0 replies
    • 3.8k views

  3. Free Domain Requests (400 Posts Required)

    By wolstech,
    • 0 replies
    • 6.5k views

  4. [Krydos] Enable java - tomcat on my VPS account please

    Topic was moved to forum Escalated Requests

  5. Add funds to my account

    Topic was moved to forum Escalated Requests

  6. [Solved] Adding domain

    By archlinux635,
    • 2 replies
    • 63 views

  7. My website suddenly not working

    By Palpale,
    • 1 reply
    • 31 views

  8. [Solved] Request to Add Domain: shomaroho.qzz.io

    By arifchy369,   
    • 1 reply
    • 61 views

  9. [Solved] Add new domain please

    By pokemonwawi,
    • 1 reply
    • 28 views

  10. [Solved] Remove subdomain

    By dramadan,
    • 1 reply
    • 45 views

  11. [Solved] Appeal Regarding Possible Terms of Service Violation

    By yolder,
    • 1 reply
    • 46 views

  12. [Solved] Add a new domain to my account

    By kpfv,
    • 1 reply
    • 38 views

  13. [Solved] Request to change subdomain name.

    By sphinx0945,
    • 1 reply
    • 44 views

  14. "Unable to login with that username and password."

    By talesaz,
    • 6 replies
    • 77 views

  15. Wordpress manual download

    By directwfc,
    • 1 reply
    • 33 views
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