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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9951 topics in this forum

  1. [Solved] Server Move Requests

    By richmind,
    • 1 reply
    • 554 views

  2. [Solved] Stop Python Process

    By none1632,   
    • 1 reply
    • 1.1k views

  3. Pytohn

    By bawanthabe,   
    • 1 reply
    • 519 views

  4. [Solved] Change domain name

    By leibmanyevgeny,
    • 1 reply
    • 373 views

  5. [Solved] account: wapps Please reset my account.

    By wapps,
    • 1 reply
    • 335 views

  6. [Solved] add a new domain please

    By pokemonwawi,
    • 1 reply
    • 394 views

  7. [Solved] Add Domain

    By zaisty,
    • 1 reply
    • 145 views

  8. [Solved] Warning of violation of Heliohost terms and conditions

    By joyatour,
    • 1 reply
    • 96 views

  9. Account Deletion

    By techmdrn,
    • 1 reply
    • 1.7k views

  10. Site still queued

    By yearsley,
    • 1 reply
    • 944 views

  11. forbidden

    By marcusvs,
    • 1 reply
    • 857 views
    • Guest
    • Guest

  12. Reset Email Still Not Letting Me Log In

    By lytltek,
    • 1 reply
    • 524 views

  13. [Solved] Sam96181 War Deploy

    By sam96181,
    • 1 reply
    • 574 views

  14. PHP version is not changing in MultiPHP Manager

    By dressdoc,   
    • 1 reply
    • 4.1k views

  15. domains not working

    By gadgetcc2,
    • 1 reply
    • 746 views
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