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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,445 topics in this forum

  1. account Queued

    By igibozic,
    • 5 replies
    • 1.9k views

  2. Any problem with Heliohost Service?

    By Rick,
    • 1 reply
    • 855 views

  3. Account Queued

    By elMito,
    • 1 reply
    • 790 views

  4. How To Access cPanel?

    By U-DON,
    • 8 replies
    • 2k views

  5. Redirecting only with WWW

    By ASF-LWB,
    • 2 replies
    • 851 views

  6. postgre 8.1.18 didn't support data type uuid

    By jack liao,
    • 0 replies
    • 606 views

  7. Unable to log into cPanel

    By BKunkle,
    • 3 replies
    • 1.3k views

  8. Content deleted

    By Druzil,
    • 8 replies
    • 2.1k views

  9. cpanel, Error 404: Page does not exist

    By g1nga,
    • 2 replies
    • 1.2k views

  10. I cant seem to log in to my account, has my account been deleted?

    By nishanman2,
    • 1 reply
    • 800 views

  11. Account

    By Jamesking56,
    • 12 replies
    • 2.9k views

  12. Has my Account Been Deleted?

    By moose2,
    • 1 reply
    • 1k views

  13. change...

    By ATS!~,
    • 5 replies
    • 1.3k views

  14. 500 error.

    By bluesinjid,
    • 1 reply
    • 875 views

  15. Constant 500 Error

    By Umbreon,
    • 2 replies
    • 1.3k views
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