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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,190 topics in this forum

  1. cannot send email through domain email address, SMTP error from remote mail server

    By Rochak,
    • 3 replies
    • 1.8k views

  2. Host Name for Joomla.

    By Bill,
    • 3 replies
    • 2.2k views
    • Bill
    • Bill

  3. cpanel and mx entry problem 1 2 3

    By roh112,
    • 35 replies
    • 9.9k views

  4. Please change domain name

    By pncortes,
    • 1 reply
    • 779 views

  5. moodle installation 1 2

    By paraver,
    • 16 replies
    • 4.1k views
    • Bill
    • Bill

  6. Cannot access my new website and cpanel

    By Vista007,
    • 2 replies
    • 943 views

  7. cPanel appears to be down

    By SpryFly,
    • 4 replies
    • 1.7k views

  8. My Account Suspended

    By mrare,
    • 7 replies
    • 2k views
    • c2s
    • c2s

  9. cname help please

    By tomas,
    • 1 reply
    • 917 views

  10. URGENT please - Renew link does not work for me-help

    By serverx1,
    • 1 reply
    • 726 views

  11. activation problem

    By sozluk,
    • 3 replies
    • 1k views

  12. My Account 1 2

    By girardz,
    • 16 replies
    • 3.5k views

  13. Web Disk

    By tomas,
    • 1 reply
    • 916 views

  14. Account Install confirmed, but still appears to not exist

    By PurposelyCryptic,
    • 3 replies
    • 1.5k views

  15. Delete Account

    By masteruser,
    • 1 reply
    • 770 views
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