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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,187 topics in this forum

  1. Account Suspended - can't use same domain again

    By Gaurav Sharma,
    • 0 replies
    • 564 views

  2. ssl

    By creepy,
    • 10 replies
    • 2.2k views

  3. Account suspend / Deleted

    By shoshwaz,
    • 2 replies
    • 946 views

  4. Parked Domain pointing to Account Queued

    By tablecat,
    • 6 replies
    • 1.8k views

  5. MX entry to use google apps

    By Rochak,
    • 10 replies
    • 2.9k views

  6. website is down for the 3rd day

    By matt0baba,
    • 14 replies
    • 2.5k views

  7. 403 forbidden error when i browse to my site

    By nworld,
    • 14 replies
    • 3.5k views

  8. Account Suspended 1 2

    By athsur,
    • 16 replies
    • 3.5k views

  9. Won't let me make a website

    By Potter Crazy,
    • 0 replies
    • 667 views

  10. unable to log into cpanel

    By alacode,
    • 13 replies
    • 4.8k views

  11. account set-up problems

    By MatthewB,
    • 1 reply
    • 959 views

  12. Cant login to cpanel

    By SV Arun,
    • 7 replies
    • 3.5k views

  13. FTP login error 530

    By qqqnow,
    • 4 replies
    • 6.7k views

  14. Adding Domain Difficulty

    By Bingo 324,
    • 4 replies
    • 1.4k views

  15. Unable to log in

    By diavolo,
    • 7 replies
    • 1.4k views
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