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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9950 topics in this forum

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    By vteamchina,
    • 5 replies
    • 1.7k views

  2. heliohost.org www folder

    By ilovemywii,
    • 1 reply
    • 1k views

  3. There was a problem creating the addondomain.

    By teamroots,
    • 1 reply
    • 924 views

  4. Could not connect to MySQL

    By teepwale,
    • 2 replies
    • 998 views

  5. My Heliohost free web hosting account

    By TrulyTD,
    • 1 reply
    • 1.1k views

  6. Recover Username

    By Rick,
    • 4 replies
    • 1.7k views

  7. Abuse

    By bandrews123,
    • 3 replies
    • 1.3k views

  8. Please Activate My Account

    By aamsur,
    • 1 reply
    • 873 views

  9. Please Delete my Account

    By joshuaru,
    • 1 reply
    • 866 views

  10. Unable to signup in Heliohost

    By Creativas,
    • 8 replies
    • 2.6k views

  11. Access port for free host

    By taho,
    • 1 reply
    • 1.1k views

  12. 500 Internal Server Error 1 2

    By b_ing,
    • 15 replies
    • 4k views

  13. HelioHost Account Queued

    By iphysics,
    • 1 reply
    • 1.3k views
    • Guest
    • Guest

  14. why bingblog.net cannot be accessed while www.bingblog.net can be accessed

    By b_ing,
    • 1 reply
    • 1.4k views

  15. Thanks

    By leshawk,
    • 1 reply
    • 1.1k views
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