Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10094 topics in this forum

  1. remove domains

    By shobry41,   
    • 1 reply
    • 408 views

  2. [Solved] Add subdomain to existing domain

    By pizzapizza72,
    • 1 reply
    • 815 views

  3. [Solved] Map Domain Name to Account

    By sundarksmc,
    • 1 reply
    • 284 views

  4. Re : Possible Terms of Service violation detected

    By ameer1303,
    • 1 reply
    • 313 views

  5. [Solved] add domain

    By w2hsystem,
    • 1 reply
    • 75 views

  6. Unable to create parked domain

    By Daverto,
    • 1 reply
    • 1.7k views

  7. Renewing deleted account

    By MrAnarchist,
    • 1 reply
    • 847 views

  8. Main Domain Change

    By mcnovy,
    • 1 reply
    • 882 views

  9. Changing main domain

    By Deathmax,
    • 1 reply
    • 1.1k views

  10. [Solved] Request Process Kill

    By abradome,
    • 1 reply
    • 726 views

  11. Suspension, Login Issues And Continuing Backup Failures

    By Cori,   
    • 1 reply
    • 776 views

  12. Remove Domains In Stevie To Transfer To Johnny

    By xaothao2,
    • 1 reply
    • 516 views

  13. Stevie Back-Up, New Email

    By donpots,
    • 1 reply
    • 818 views

  14. New account getting pointed to spam 'http://suspendeddomain.org/b/'

    By ienergia,
    • 1 reply
    • 807 views

  15. Enable intl extension

    By abdoudzg,   
    • 1 reply
    • 1.3k views
×
×
  • Create New...