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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9953 topics in this forum

  1. [Solved] Domain adress change

    By vilvoc,
    • 1 reply
    • 753 views

  2. [Solved] Adding Domain

    By metaprojects,
    • 1 reply
    • 555 views

  3. Domain asking

    By Aymo,
    • 1 reply
    • 688 views

  4. PHP AI Script Issue on HelioHost - Not Returning AI Input

    By ChippyTech,
    • 1 reply
    • 831 views

  5. [Solved] Account deletion request

    By Guest hunterp11,
    • 1 reply
    • 588 views

  6. [Solved] Adding another subdomain to the account.

    By debjit,
    • 1 reply
    • 616 views

  7. Create a new domain

    By jhromany,
    • 1 reply
    • 472 views

  8. [Solved] Set up SPF and DKIM

    By mricardi,
    • 1 reply
    • 470 views

  9. [Solved] Please add domain for mixflix

    By mixflix,
    • 1 reply
    • 377 views

  10. [Solved] Add a domain

    By heraldsofruin,
    • 1 reply
    • 336 views

  11. [Solved] Add Domain

    By phoeg,
    • 1 reply
    • 248 views

  12. [Solved] Reset My HelioHost Account

    By allsurej,
    • 1 reply
    • 124 views

  13. Inactive but won't activate.

    By ncrowder,
    • 1 reply
    • 887 views

  14. change domain name

    By apo,
    • 1 reply
    • 807 views
    • Guest
    • Guest

  15. [Solved] Cloudflare Ips Whitelist Request.

    By iMike,
    • 1 reply
    • 478 views
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