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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,491 topics in this forum

  1. HelioHost Account Queued

    By will_fire,
    • 0 replies
    • 620 views

  2. [Solved] Yet Another Blocked Domain Parking Issue...

    By wixty,   
    • 0 replies
    • 555 views

  3. my domain conflict with your system

    By heikaleng,
    • 0 replies
    • 563 views

  4. Broken Mysql Tables

    By armitaage,
    • 0 replies
    • 316 views

  5. [Solved] Sql Error

    By fotf,
    • 0 replies
    • 198 views

  6. [Solved] /etc And /tmp Disappeared After Frontpage Extensions Removal

    By Ṷpnor,   
    • 0 replies
    • 319 views

  7. Mail Server Down???

    By Quantum Media LLC,
    • 0 replies
    • 620 views

  8. Account Suspend

    By vasutech,
    • 0 replies
    • 611 views

  9. Stevie Mysql Database Problem, Db Exists, But Not Exists

    By cma,
    • 0 replies
    • 392 views

  10. Unable To Login To Cpanel Or Reset Password.

    By Guest xaav,
    • 0 replies
    • 392 views

  11. Cannot delete a CNAME record mail.xiahaiqu.com

    By Deng Yao,
    • 0 replies
    • 602 views

  12. oh ...NEVERMIND

    By ssksr,
    • 0 replies
    • 347 views

  13. [Solved] Some Adjustments

    By lisanet,   
    • 0 replies
    • 764 views

  14. [Solved] Addon Domain Or New Acct?

    By cbusvip,
    • 0 replies
    • 287 views

  15. [Solved] Java Servlet Error

    By andrew57,
    • 0 replies
    • 327 views
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