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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9955 topics in this forum

  1. ftp slow

    By Facha,
    • 1 reply
    • 860 views

  2. All Accounts Queued on Johnny

    By Krydos,
    • 1 reply
    • 1k views

  3. Dns Entry Already Exist

    By johannsdiary,   
    • 1 reply
    • 1k views

  4. [Solved] Kill My Processes

    By denkorzh,
    • 1 reply
    • 734 views

  5. Deployment Of .war File

    By varshant,
    • 1 reply
    • 575 views

  6. [Solved] Request: Remove java request from queue

    By etilk,   
    • 1 reply
    • 1.2k views

  7. Running python script from Heliohost

    By lamxuyen,
    • 1 reply
    • 540 views

  8. Can't connect to DB, please check inserted data

    By ibra,
    • 1 reply
    • 417 views

  9. [Solved] add domain please

    By pokemonwawi,
    • 1 reply
    • 202 views

  10. ns2.heliohost.org not resolving properly

    By xstaci,
    • 1 reply
    • 1.6k views

  11. Apache Question

    By Guest DmC,
    • 1 reply
    • 587 views
    • Guest
    • Guest

  12. [Solved] 503 Error On Johnny

    By tikiza,
    • 1 reply
    • 605 views

  13. [Inactive] Problem With The Registration On Stevie

    By gamesitalia,
    • 1 reply
    • 605 views

  14. [Solved] Connecting An Existing Mediawiki To A New Installation

    By slocum,
    • 1 reply
    • 646 views

  15. [Solved] Error (12)Cannot Allocate Memory

    By mr.bmm,
    • 1 reply
    • 602 views
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