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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,348 topics in this forum

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    By ilovemywii,
    • 1 reply
    • 819 views

  2. There was a problem creating the addondomain.

    By teamroots,
    • 1 reply
    • 749 views

  3. Could not connect to MySQL

    By teepwale,
    • 2 replies
    • 836 views

  4. My Heliohost free web hosting account

    By TrulyTD,
    • 1 reply
    • 912 views

  5. Recover Username

    By Rick,
    • 4 replies
    • 1.5k views

  6. Abuse

    By bandrews123,
    • 3 replies
    • 1.1k views

  7. Please Activate My Account

    By aamsur,
    • 1 reply
    • 723 views

  8. Please Delete my Account

    By joshuaru,
    • 1 reply
    • 731 views

  9. Unable to signup in Heliohost

    By Creativas,
    • 8 replies
    • 2.3k views

  10. Access port for free host

    By taho,
    • 1 reply
    • 924 views

  11. 500 Internal Server Error 1 2

    By b_ing,
    • 15 replies
    • 3.4k views

  12. HelioHost Account Queued

    By iphysics,
    • 1 reply
    • 1.2k views
    • Guest
    • Guest

  13. why bingblog.net cannot be accessed while www.bingblog.net can be accessed

    By b_ing,
    • 1 reply
    • 1.1k views

  14. Thanks

    By leshawk,
    • 1 reply
    • 901 views

  15. Domain parking

    By Jeckill,
    • 1 reply
    • 706 views
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