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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.


Support FAQ [READ THIS FIRST]

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts
  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts
  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,348 topics in this forum

  1. heliohost.org www folder

    • 1 reply
    • 822 views
    • 1 reply
    • 752 views
  2. Could not connect to MySQL

    • 2 replies
    • 837 views
    • 1 reply
    • 913 views
  3. Recover Username

    • 4 replies
    • 1.5k views
  4. Abuse

    • 3 replies
    • 1.1k views
  5. Please Activate My Account

    • 1 reply
    • 723 views
  6. Please Delete my Account

    • 1 reply
    • 732 views
    • 8 replies
    • 2.3k views
  7. Access port for free host

    • 1 reply
    • 927 views
  8. 500 Internal Server Error 1 2

    • 15 replies
    • 3.4k views
  9. HelioHost Account Queued

    • 1 reply
    • 1.2k views
    • 1 reply
    • 1.1k views
  10. Thanks

    • 1 reply
    • 905 views
  11. Domain parking

    • 1 reply
    • 707 views
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