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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,156 topics in this forum

  1. Can i change my main domain?

    By Jeremy Reed,
    • 2 replies
    • 923 views

  2. Domain Name

    By wahwa,
    • 2 replies
    • 1k views

  3. Unable to login cPanel, FTP

    By Maranar,
    • 3 replies
    • 982 views

  4. domain name problem

    By Guest Purbam,
    • 1 reply
    • 900 views

  5. Main Domain Name Change

    By angelag,
    • 6 replies
    • 1.1k views

  6. Unable to login to my account

    By NetworkerZ,
    • 2 replies
    • 883 views

  7. Unable to login to hosting account

    By zenfoo,
    • 1 reply
    • 818 views

  8. Account Queued

    By quadmud,
    • 2 replies
    • 1k views

  9. Why is my account queued again?

    By Tel,
    • 2 replies
    • 903 views

  10. Domain Name Change

    By Deviathan,
    • 2 replies
    • 729 views

  11. SQL not working, fant. not working. whats going on?

    By mbpctek,
    • 1 reply
    • 687 views

  12. HelioHost Account Suspended

    By Jorgesc,
    • 2 replies
    • 922 views

  13. Halp

    By kr4nkkk,
    • 5 replies
    • 1.5k views

  14. Top Level Domain down No FTP cPanel on Stevie

    By stgeorge,
    • 1 reply
    • 760 views

  15. Registaration to Helionet host - still no permission

    By Sagi4422,
    • 13 replies
    • 2.2k views
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