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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,634 topics in this forum

  1. Cpanel Down

    By Byron,
    • 1 reply
    • 1k views

  2. upload_max_filesize

    By Steev8ch,
    • 1 reply
    • 2.4k views

  3. MySQL problems

    By stjepan,
    • 1 reply
    • 938 views

  4. I don't know what happened to my site

    By Shinku,
    • 7 replies
    • 1.8k views
    • Bill
    • Bill

  5. Request for account Deletion

    By Matt w,
    • 4 replies
    • 1.3k views

  6. cannot send email through domain email address, SMTP error from remote mail server

    By Rochak,
    • 3 replies
    • 1.6k views

  7. Host Name for Joomla.

    By Bill,
    • 3 replies
    • 2k views
    • Bill
    • Bill

  8. cpanel and mx entry problem 1 2 3

    By roh112,
    • 35 replies
    • 8.7k views

  9. Please change domain name

    By pncortes,
    • 1 reply
    • 688 views

  10. moodle installation 1 2

    By paraver,
    • 16 replies
    • 3.6k views
    • Bill
    • Bill

  11. Cannot access my new website and cpanel

    By Vista007,
    • 2 replies
    • 846 views

  12. cPanel appears to be down

    By SpryFly,
    • 4 replies
    • 1.6k views

  13. My Account Suspended

    By mrare,
    • 7 replies
    • 1.9k views
    • c2s
    • c2s

  14. cname help please

    By tomas,
    • 1 reply
    • 815 views

  15. URGENT please - Renew link does not work for me-help

    By serverx1,
    • 1 reply
    • 585 views
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