JGirard8 Posted August 17, 2011 Share Posted August 17, 2011 On August 8th, HelioHost user, "meldibo" had a similar request that I do now. I currently have my website hosted on Johnny, and I would like to host it on Stevie. I can not, however re-signup for some reason. I read that you have to delete your account, but i can not wait a few weeks for it to be deleted just to re-signup. By the way, my cpanel username is: jgirard8 my url is: jakegirard.com and my current server is: Johnny Thanks in Advance, Jake Quote Link to comment Share on other sites More sharing options...
Guest xaav Posted August 17, 2011 Share Posted August 17, 2011 I read that you have to delete your account, but i can not wait a few weeks for it to be deleted just to re-signup. You are no more special than anyone else. Please follow the instructions posted in the "Server Move Requests" link. Usually, your account is deleted in 48 hours or less, but if there is a backlog, it could take weeks. Quote Link to comment Share on other sites More sharing options...
Krydos Posted August 17, 2011 Share Posted August 17, 2011 The instructions for moving your account from one server (johnny) to another (stevie) can be found here http://wiki.helionet.org/Moving_your_account I'm guessing the reason you cannot create your new account is because your old account has not been deleted yet. Quote Link to comment Share on other sites More sharing options...
JGirard8 Posted August 17, 2011 Author Share Posted August 17, 2011 Yes, I know I am not any more special than anybody else, but in the topic that I mentioned at the beginning of my first post, That user could make another account while the original one was deleted. Would it be possible for me to do this? Quote Link to comment Share on other sites More sharing options...
Krydos Posted August 17, 2011 Share Posted August 17, 2011 Maybe a better explanation of "you are no more special than anyone else" would be: There are currently over 20,000 accounts on Heliohost total and 5-7ish active admins. We create scripts and tools for users to help themselves because if each of the users asked for special treatment from an admin that would mean each admin would have to personally transfer ~4000 accounts. We're not paid for the work we do; we're just volunteers. We're not trying to be rude; it's just unreasonable to expect us to put in that much effort when it is something that you can easily use the provided tools to accomplish. That said, feel free to create your new account on stevie at 12:00am PDT tonight. You can monitor when you can sign up by using this tool: http://heliohost.uni.cc/sign-up.php You won't get the error this time. in the topic that I mentioned at the beginning of my first post, That user could make another account [before] the original one was deleted. I may be wrong, but I don't think that meldibo has even logged on since he made that post let alone created another account. Quote Link to comment Share on other sites More sharing options...
JGirard8 Posted August 17, 2011 Author Share Posted August 17, 2011 Thank you for your help. I will sign up with a different username while my other account is being deleted. Once again, thanks for the help, and have a good day. Quote Link to comment Share on other sites More sharing options...
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