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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,014 topics in this forum

  1. Domain Name

    By wahwa,
    • 2 replies
    • 982 views

  2. Unable to login cPanel, FTP

    By Maranar,
    • 3 replies
    • 937 views

  3. domain name problem

    By Guest Purbam,
    • 1 reply
    • 884 views

  4. Main Domain Name Change

    By angelag,
    • 6 replies
    • 1.1k views

  5. Unable to login to my account

    By NetworkerZ,
    • 2 replies
    • 847 views

  6. Unable to login to hosting account

    By zenfoo,
    • 1 reply
    • 792 views

  7. Account Queued

    By quadmud,
    • 2 replies
    • 1k views

  8. Why is my account queued again?

    By Tel,
    • 2 replies
    • 868 views

  9. Domain Name Change

    By Deviathan,
    • 2 replies
    • 702 views

  10. SQL not working, fant. not working. whats going on?

    By mbpctek,
    • 1 reply
    • 668 views

  11. HelioHost Account Suspended

    By Jorgesc,
    • 2 replies
    • 897 views

  12. Halp

    By kr4nkkk,
    • 5 replies
    • 1.3k views

  13. Top Level Domain down No FTP cPanel on Stevie

    By stgeorge,
    • 1 reply
    • 734 views

  14. Registaration to Helionet host - still no permission

    By Sagi4422,
    • 13 replies
    • 2.2k views

  15. Error made when signing up...

    By dude,
    • 2 replies
    • 902 views
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