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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    18k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    35.1k
    posts

8,354 topics in this forum

  1. Account Activation

    By needhelp,
    • 2 replies
    • 955 views

  2. A lot of downtime...

    By Rubberducky1324,
    • 3 replies
    • 2.2k views

  3. Brute force lockout

    By NatetheGreat,
    • 2 replies
    • 1.2k views

  4. umm... its full

    By crazybmanp,
    • 0 replies
    • 893 views

  5. Parked Domain Not in List

    By alteragenda,
    • 1 reply
    • 1.1k views

  6. name servers

    By lvlacleod,
    • 1 reply
    • 934 views

  7. Manual domain name deletion

    By ElGaton,
    • 0 replies
    • 571 views

  8. Account not activated yet

    By cftm,
    • 2 replies
    • 1.1k views

  9. Domain Major Error!!!

    By Unveiled,
    • 0 replies
    • 5.7k views

  10. SSL Request

    By Gutoh,
    • 4 replies
    • 1.2k views

  11. 403 Error...

    By Jared,
    • 5 replies
    • 1.9k views

  12. Can't log in to new account

    By woodrow,
    • 7 replies
    • 2k views

  13. Account deletion request

    By mralgebra,
    • 1 reply
    • 890 views

  14. SSL Request

    By jmm,
    • 6 replies
    • 1.9k views

  15. New Account & email id

    By RainGirl82,
    • 10 replies
    • 3.5k views
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