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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. fds web site was working properly and now it is suspended

    By fds,
    • 8 replies
    • 1.5k views

  2. website down?

    By honzzz,
    • 1 reply
    • 532 views

  3. My website is not opening firefox says "The connection was reset"

    By mugil,
    • 1 reply
    • 1.3k views

  4. site down?

    By Electimortar,
    • 1 reply
    • 993 views

  5. HelioHost Account Queued

    By coolhearts,
    • 3 replies
    • 943 views

  6. I registered 3 days ago but I cannot log into cpanel

    By zincsoda,
    • 2 replies
    • 707 views

  7. Problems connecting to website

    By asdcercenasco,
    • 1 reply
    • 595 views

  8. Website is down

    By Egeorg,
    • 2 replies
    • 630 views

  9. Account Creation

    By feiyoung,
    • 2 replies
    • 709 views

  10. Website Down, Host Up?

    By Snuupy,
    • 1 reply
    • 616 views

  11. account not activated

    By nospam,
    • 2 replies
    • 845 views

  12. After 48 hours, my account is not activated. Plz help me!

    By cocktea,
    • 3 replies
    • 875 views

  13. Website not available

    By dgourd,
    • 2 replies
    • 833 views

  14. 65.19.143.3 seems not working

    By test218,
    • 4 replies
    • 1.2k views

  15. thank you

    By Mega Net Cafe,
    • 2 replies
    • 623 views
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