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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. problems site

    By Alex Du,
    • 3 replies
    • 1k views

  2. I cannot login to cpanel

    By Shinku,
    • 2 replies
    • 739 views

  3. site not working

    By trainhappy,
    • 1 reply
    • 755 views

  4. Account creating

    By praca,
    • 5 replies
    • 1.5k views

  5. problems with my site

    By will_fire,
    • 2 replies
    • 719 views

  6. Can't login to cPanel

    By PDelgado,
    • 9 replies
    • 1.6k views

  7. I signed up as Korto with the registered domain kortoworlds.co.cc but nothing's happened.

    By Kortoworlds,
    • 1 reply
    • 581 views

  8. Upgrade option?

    By tinners,
    • 1 reply
    • 617 views

  9. my subdomain not working

    By oflash,
    • 1 reply
    • 593 views

  10. my subdomain not working A week ago

    By mr.web,
    • 1 reply
    • 562 views

  11. My Site Cannot Accessed in a Week

    By unlink,
    • 2 replies
    • 771 views

  12. Domain does not get activated

    By cakoops,
    • 1 reply
    • 650 views

  13. Unable to use my domain

    By asien,
    • 1 reply
    • 548 views

  14. Website is down

    By DamegedSpy,
    • 1 reply
    • 1k views

  15. Heliohost/Helionet main page

    By DanielFarrell,
    • 2 replies
    • 1.2k views
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