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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,724 topics in this forum

  1. Fantastico Problem

    By juzhost,
    • 1 reply
    • 679 views

  2. Webdisk problems on Windows 7

    By jdbastardy,
    • 0 replies
    • 645 views

  3. Wrong email on new account

    By Vilogy,
    • 8 replies
    • 1.8k views

  4. Change main domain

    By jdbastardy,
    • 2 replies
    • 870 views

  5. Can't park domain

    By fatkun,
    • 4 replies
    • 1k views

  6. Domain Transfer?

    By SteveB,
    • 1 reply
    • 675 views

  7. Change Main Domain

    By ASL,
    • 2 replies
    • 931 views
    • ASL
    • ASL

  8. MYSQL Host

    By DeatheR,
    • 3 replies
    • 1k views

  9. this simple PHP code doesnt work on heliohost.org

    By vdo,
    • 2 replies
    • 718 views
    • vdo
    • vdo

  10. Website Is Down

    By zobadof,
    • 1 reply
    • 1.1k views

  11. Not able to post a new topic for requesting java host

    By deep725,
    • 1 reply
    • 702 views

  12. internal server error in subdomain

    By abraham,
    • 4 replies
    • 1.3k views

  13. cpanel password reset

    By gunnelsunder,
    • 4 replies
    • 1.1k views

  14. Can not create subdomain

    By Rory,
    • 2 replies
    • 996 views

  15. DNS Help

    By Tony M,
    • 2 replies
    • 1.2k views
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