Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9958 topics in this forum

  1. [Solved] change domain name

    By uaiimid,
    • 1 reply
    • 658 views

  2. [Solved] Relocating: Remove Account on Lily

    By Ookma-Kyi,
    • 1 reply
    • 584 views

  3. [Solved] Account activation

    By bawanthabe,
    • 1 reply
    • 484 views

  4. [Solved] Domain removal

    By ismailserin,
    • 1 reply
    • 427 views

  5. [Solved] Add domain

    By adriannaranjor94,
    • 1 reply
    • 409 views

  6. Request for Account Deletion – Tommy Server (Username: niaoniao)

    By Naomi Liu,
    • 1 reply
    • 482 views

  7. [Solved] Request to change subdomain name.

    By sphinx0945,
    • 1 reply
    • 278 views

  8. Log in problems

    By bennikints,
    • 1 reply
    • 199 views

  9. [Solved] Add subdomains please

    By seekedx,
    • 1 reply
    • 114 views

  10. "HelioHost Account Queued" is this ok or something goes wrong ?

    By bimaljr,
    • 1 reply
    • 1.2k views

  11. can't login

    By adicahblora,
    • 1 reply
    • 907 views

  12. [Solved] E-Mail Failures Again

    By jbirdweb,
    • 1 reply
    • 517 views

  13. Site Intermittently Database Connection Failure Occurred

    By fezkade66,
    • 1 reply
    • 834 views

  14. I Can't Renew My Suspended Account

    By Salma,   
    • 1 reply
    • 539 views

  15. My Site Is Still Waiting

    By aljailane,
    • 1 reply
    • 695 views
×
×
  • Create New...