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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,732 topics in this forum

  1. Install and Setup Ushahidi on BlueHost

    By ensemble,
    • 2 replies
    • 820 views
    • Guest
    • Guest

  2. Restore to default

    By xz81,
    • 5 replies
    • 1.3k views
    • jje
    • jje

  3. My Account killed

    By elredsia,
    • 3 replies
    • 653 views
    • jje
    • jje

  4. SITE WAS UP! now its saying "HelioHost Account Queued"

    By aniroy1986,
    • 2 replies
    • 787 views
    • Guest
    • Guest

  5. Can't Renew Account!

    By asweeba,
    • 4 replies
    • 1.6k views
    • jje
    • jje

  6. Lost my Account

    By scramead,
    • 5 replies
    • 3.3k views
    • jje
    • jje

  7. Serious Problem!!!

    By mister,
    • 2 replies
    • 1k views
    • jje
    • jje

  8. Pages not found on entire website

    By cmmmmmm,
    • 1 reply
    • 635 views
    • jje
    • jje

  9. All my websites redirect to anti-sec.co.cc

    By robertut,
    • 1 reply
    • 840 views
    • jje
    • jje

  10. Domain Error

    By olirav,
    • 1 reply
    • 744 views
    • jje
    • jje

  11. Can any body start the php script from shell?

    By DevMcLin,
    • 0 replies
    • 636 views

  12. Is there any point to sign up

    By AJ4E,
    • 13 replies
    • 1.6k views
    • Guest
    • Guest

  13. Can't login to cPanel

    By GentleOz,
    • 3 replies
    • 1.4k views
    • jje
    • jje

  14. Cannot log into CPAN

    By Louis,
    • 1 reply
    • 798 views
    • jje
    • jje

  15. Accounted Suspended & Unable to Renew

    By MyGraffito,
    • 1 reply
    • 622 views
    • jje
    • jje
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