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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,892 topics in this forum

  1. [Solved] My Page Is Down..

    By Marko xD,
    • 2 replies
    • 592 views

  2. [Solved] Not Receiving Password Reset E-Mail

    By lsheen,
    • 1 reply
    • 417 views

  3. [Solved] Phishing

    By Shinryuu,
    • 0 replies
    • 782 views

  4. [Solved] How's My Site's Load Doing?

    By toxicious,
    • 11 replies
    • 1.9k views

  5. [Solved] Deploying .war File

    By rascove,
    • 2 replies
    • 456 views

  6. [Solved] Please Why Is It That Message Sent To Yahoo Return Back As Failure

    By gckarl,
    • 2 replies
    • 743 views

  7. [Solved] Ffmpeg As A New Feature

    By zeplixco,
    • 2 replies
    • 623 views

  8. [Solved] Password Reset Not Working

    By nickb,
    • 1 reply
    • 367 views

  9. [Inactive] Cpanel: Addon Domains And Subdomains Show Zero

    By Imam Indra Prayudi,
    • 1 reply
    • 874 views

  10. [Solved] Cpanel Password Will Not Reset - Cannot Access My Site!

    By woohoo,   
    • 2 replies
    • 914 views

  11. [Solved] Reached My Max Process Limit Again...

    By toxicious,
    • 2 replies
    • 971 views

  12. [Solved] Index Page Content Not Showing For My Wesitei

    By john075,
    • 2 replies
    • 584 views

  13. [Solved] Website Unreachable.

    By tristan,
    • 2 replies
    • 939 views

  14. [Solved] 500 Internal Server Error - Installing Wordpress

    By donnnie,   
    • 5 replies
    • 2.1k views

  15. [Inactive] Can't Sign In To Heliohost Account

    By jacinta,   
    • 1 reply
    • 565 views
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