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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. Update Softaculous Scripts

    By Dlget,
    • 3 replies
    • 1.3k views
    • Guest
    • Guest

  2. Account Queued At 2nd day

    By Dlget,
    • 10 replies
    • 2.3k views
    • Guest
    • Guest

  3. What is the Server of Mysql

    By Dlget,
    • 3 replies
    • 1k views
    • Guest
    • Guest

  4. Cannot Login to Wordpress

    By awin,
    • 4 replies
    • 1.7k views
    • Guest
    • Guest

  5. Account Queued

    By gulliver2,
    • 2 replies
    • 673 views

  6. Impersonation

    By Ross,
    • 1 reply
    • 659 views

  7. HELIOHOST ACCOUNT QUEUED

    By bsschool,
    • 8 replies
    • 1.7k views

  8. Cpanel Opens Incorrectly

    By Dlget,
    • 7 replies
    • 1.8k views

  9. Some missing Methods

    By GentleOz,
    • 4 replies
    • 981 views
    • Guest
    • Guest

  10. Problems with FTP

    By Incidense,
    • 11 replies
    • 2.8k views
    • Guest
    • Guest

  11. Delete account, I can't access with gmail address

    By garesu,
    • 3 replies
    • 739 views
    • Guest
    • Guest

  12. FTP login problems

    By mrscottm,
    • 2 replies
    • 871 views

  13. Secondary Dns Help 1 2

    By stergos,
    • 17 replies
    • 4.6k views

  14. 500 Internal Server Error

    By tristan,
    • 1 reply
    • 612 views

  15. Heliohost account queued-- for the second time, now on third day

    By Richardgvr,
    • 2 replies
    • 827 views
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