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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,438 topics in this forum

  1. [Solved] Login Attempt Failed!

    By chglove,   
    • 1 reply
    • 1.2k views

  2. [Solved] Problem With Srv Dns Entry

    By Nimb,
    • 0 replies
    • 704 views

  3. [Solved] Account Suspension... No Reason?

    By paulsta,   
    • 4 replies
    • 1.3k views

  4. [Inactive]basic.us.to owned by another user

    By Quin,
    • 0 replies
    • 488 views

  5. [Solved] Can't Delete Folder

    By Waflix,
    • 1 reply
    • 573 views

  6. [Solved] 500 Internal Server Error

    By Megh Parikh,   
    • 2 replies
    • 1.1k views

  7. [Solved] Accidental Account Deletion And Domain Change

    By kcctb,   
    • 1 reply
    • 983 views

  8. [Solved] Phpmyadmin Login Details

    By denoted,
    • 3 replies
    • 1.1k views

  9. [Solved] Main Domain Change

    By wobox,
    • 0 replies
    • 483 views

  10. [Solved] Has My Site Been Suspended?

    By in3D,   
    • 2 replies
    • 1.4k views

  11. [Solved] Slave Dns Doesn't Recognize My Domain

    By leods92,
    • 6 replies
    • 1.8k views

  12. [Solved] Unable To Login To Cpanel

    By robertabranca,
    • 3 replies
    • 914 views

  13. [Solved] Uploading And Downloading Files Wit Ftp Client

    By robertabranca,   
    • 0 replies
    • 590 views

  14. [Solved] Cgi & Email Problem

    By Karmanus,
    • 2 replies
    • 938 views

  15. [Solved] Suspended: Nemchik

    By Nemchik,
    • 3 replies
    • 676 views
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