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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,788 topics in this forum

  1. [Solved] Cron

    By Sandip,
    • 1 reply
    • 926 views

  2. [Solved] Problem Changing Password

    By peraski,   
    • 3 replies
    • 584 views

  3. [Solved] 404 Not Found Error

    By rezabagh,   
    • 5 replies
    • 1.3k views

  4. [Solved] 500 Internal Server Error On Stevie

    By Jimbo1qaz,   
    • 7 replies
    • 2.4k views

  5. [Solved] Very Slow Cpanel On Stevie Server

    By Radel46,
    • 11 replies
    • 1.8k views

  6. [Solved] Johnny Server Down

    By arod1979,   
    • 2 replies
    • 697 views

  7. [Solved] I Get The Message: "the Server Is Not Licensed"

    By kakalot,
    • 1 reply
    • 443 views

  8. [Solved] Can't Access My Heliohost Account.

    By stephan22,
    • 3 replies
    • 834 views

  9. [Solved] Unable To Access Cpanel And Others

    By RavenDreamer,   
    • 2 replies
    • 1.4k views

  10. [Solved] Stevie - "virus Detected!" Problem

    By Marko xD,
    • 3 replies
    • 633 views

  11. [Solved] Please Close My Account.

    By zelmy,
    • 2 replies
    • 716 views

  12. [Solved] Stevie Mail Server Down

    By Byron,
    • 2 replies
    • 723 views

  13. [Solved] Well Someone Tried Attacking My Site This Morning

    By GLaDOS,
    • 2 replies
    • 645 views

  14. [Solved] Reset My Account

    By ibbi2080,   
    • 1 reply
    • 1.1k views

  15. [Solved] Account Got Hacked

    By MarioErmando,   
    • 2 replies
    • 1.6k views
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