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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,702 topics in this forum

  1. [Solved] Delete Inactive Account: Aisoft

    By imam,
    • 1 reply
    • 462 views

  2. [Solved] Unable To Send E-Mail

    By fireman1,
    • 3 replies
    • 798 views

  3. [Solved] Dedicated Ip For Ssl

    By jcreations,
    • 5 replies
    • 683 views

  4. [Inactive] Account Error

    By 7up,
    • 1 reply
    • 529 views

  5. [Solved] Virus Detected

    By peyman70f,
    • 6 replies
    • 880 views

  6. [Solved] Stevie Down? 1 2

    By Nu Lambda,   
    • 23 replies
    • 5.3k views

  7. [Solved] Stevie Phpmyadmin Error

    By awizard,
    • 10 replies
    • 1.9k views

  8. [Solved] Cannot Log Into Cpanel, Server Not Licensed Error

    By awizard,
    • 1 reply
    • 675 views

  9. [Inactive] Unable To Reset Password

    By erikg86,   
    • 4 replies
    • 1.2k views

  10. [Solved] Add-On Domain Issue

    By MarcoM,   
    • 5 replies
    • 1k views

  11. [Solved] Reset Password

    By lisanet,
    • 1 reply
    • 898 views

  12. [Solved] Dns Issues 1 2 3

    By Shinryuu,   
    • 44 replies
    • 9.5k views

  13. [Solved] Domain Change Scripts Not Working.

    By leandrinhomayer,
    • 5 replies
    • 1.5k views

  14. [Solved] Addon Domain

    By ExtremeGaming,
    • 2 replies
    • 698 views

  15. [Solved] Cannot Login To Cpanel: Server Not Found

    By beckyang,
    • 1 reply
    • 775 views
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