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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,654 topics in this forum

  1. [Solved] Asp.net Not Working With Mysql After Publishing To Heliohost 1 2

    By isitpossible,   
    • 19 replies
    • 4.8k views

  2. [Solved] 404 Not Found (Defaultwebpage.cgi)

    By Nomak,
    • 6 replies
    • 1.2k views

  3. [Solved] Website Damaged

    By Crystala,
    • 3 replies
    • 705 views

  4. [Solved] Can Not Login To The Cpanel

    By kukugo,
    • 1 reply
    • 791 views

  5. [Solved] Binding Dns

    By sisav,   
    • 1 reply
    • 4.5k views

  6. [Solved] Account No Longer Accessable

    By mecatl,
    • 4 replies
    • 578 views

  7. [Solved] Could Not Connect To Database

    By thomk,
    • 3 replies
    • 2k views

  8. [Solved] Java Not Working Again

    By deividlm,
    • 1 reply
    • 501 views

  9. [Solved] Help On Multiple Account

    By mechlabs,
    • 2 replies
    • 814 views

  10. [Solved] Permission For Another Account...

    By isitpossible,
    • 2 replies
    • 851 views

  11. [Solved] Asking Permission To Have More Than One Account

    By raykai,
    • 6 replies
    • 899 views

  12. [Solved] I Have A Problem With Phpmyadmin

    By osratelm,
    • 1 reply
    • 464 views

  13. [Solved] Account Active. Website Cannot Be Displayed

    By SR1,
    • 2 replies
    • 481 views
    • SR1
    • SR1

  14. [Solved] Cpanel Login Page Not Loading

    By raykai,
    • 3 replies
    • 792 views

  15. [Solved] Domain Doesn't Change

    By MarioErmando,
    • 3 replies
    • 940 views
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