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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,457 topics in this forum

  1. [Inactive] Multiple Accounts

    By Jonny,
    • 2 replies
    • 658 views

  2. [Solved] Connection Problems - Wordpress

    By biasaf,
    • 14 replies
    • 1.5k views

  3. [Solved] Upload_Max_Filesize & Php.ini

    By grb,
    • 2 replies
    • 539 views

  4. [Solved] Cannot Access Cpanel

    By softlab,
    • 5 replies
    • 645 views

  5. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 339 views

  6. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 347 views

  7. [Solved] Account Move Request (Deletion Not Working So Can't Do It Myself)

    By Dodo55,
    • 1 reply
    • 317 views

  8. [Solved] Remote Mysql Connection Problem

    By dt340a,   
    • 3 replies
    • 1.4k views

  9. [Inactive] Dedicated IP Purchase

    By tromble,
    • 5 replies
    • 566 views

  10. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 366 views

  11. [Solved] Not Receiving Emails - Domain Name Shared With Another User (?)

    By knut,
    • 2 replies
    • 746 views

  12. [Inactive] I Have A Problem I Can `t Add The Domain

    By dedal,   
    • 1 reply
    • 341 views

  13. [Solved] Password Reset Not Working

    By knut,
    • 4 replies
    • 896 views

  14. [Solved] Help... I Can't Log In... Just Keep Getting A Popup

    By chtf,
    • 4 replies
    • 476 views

  15. [Solved] Help, I Cannot Access My Account.

    By infinity404,   
    • 1 reply
    • 461 views
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