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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,348 topics in this forum

  1. [Solved] Addon Ftp Doesn't Work

    By Jimbo1qaz,   
    • 2 replies
    • 1.2k views

  2. [Solved] 500 Internal Server Error

    By amanj,   
    • 1 reply
    • 1k views

  3. [Solved] Django Problem When Accessed Using Domain Name (500 Error)

    By topito,   
    • 2 replies
    • 1k views

  4. [Solved] Network Firewall

    By Sandip,
    • 1 reply
    • 682 views

  5. [Solved] Cron

    By Sandip,
    • 1 reply
    • 799 views

  6. [Solved] Problem Changing Password

    By peraski,   
    • 3 replies
    • 470 views

  7. [Solved] 404 Not Found Error

    By rezabagh,   
    • 5 replies
    • 1.1k views

  8. [Solved] 500 Internal Server Error On Stevie

    By Jimbo1qaz,   
    • 7 replies
    • 2.2k views

  9. [Solved] Very Slow Cpanel On Stevie Server

    By Radel46,
    • 11 replies
    • 1.5k views

  10. [Solved] Johnny Server Down

    By arod1979,   
    • 2 replies
    • 549 views

  11. [Solved] I Get The Message: "the Server Is Not Licensed"

    By kakalot,
    • 1 reply
    • 362 views

  12. [Solved] Can't Access My Heliohost Account.

    By stephan22,
    • 3 replies
    • 711 views

  13. [Solved] Unable To Access Cpanel And Others

    By RavenDreamer,   
    • 2 replies
    • 1.2k views

  14. [Solved] Stevie - "virus Detected!" Problem

    By Marko xD,
    • 3 replies
    • 519 views

  15. [Solved] Please Close My Account.

    By zelmy,
    • 2 replies
    • 597 views
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