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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,654 topics in this forum

  1. [Solved] I Can Not Access My Account

    By darktdw,
    • 1 reply
    • 367 views

  2. [Solved] Problem Adding Addon Domain

    By abhatia923,   
    • 5 replies
    • 1.8k views

  3. [Solved] Domain 'sergiomoveis.net.br'

    By luizmax,   
    • 3 replies
    • 607 views

  4. [Solved] Heliohost Account Queued.

    By eoacosta,
    • 2 replies
    • 609 views

  5. [Solved] Port 5000 Is Blocked.

    By Martijnie,   
    • 1 reply
    • 1.2k views

  6. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 448 views

  7. [Solved] Delete My Account!

    By Jimbo1qaz,   
    • 3 replies
    • 1.2k views

  8. [Solved] Error Starting Struts Application

    By softlab,
    • 1 reply
    • 490 views

  9. [Solved] Error While Adding Domaine Name Using "addon Domains"

    By junk099,
    • 4 replies
    • 1k views

  10. [Solved] Can't Login To My Account

    By Norway174,
    • 2 replies
    • 650 views

  11. [Solved] Cant Login Cpanel - Reset Password Not Working

    By aamsur,
    • 1 reply
    • 642 views

  12. [Solved] Cannot Upload An Archive With File Manager

    By stgeorge,   
    • 1 reply
    • 1.3k views

  13. [Solved] Request For Deploy

    By softlab,
    • 2 replies
    • 516 views

  14. [Solved] Server Move Request

    By chatplaza,   
    • 1 reply
    • 943 views

  15. [Solved] Addon Domain Problem

    By miniurl,
    • 3 replies
    • 632 views
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