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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,126 topics in this forum

  1. [Solved] Continuous 500 Error On Stevie

    By barricade,   
    • 4 replies
    • 1.4k views

  2. [Solved] Switch Servers: Thom77

    By thom77,
    • 5 replies
    • 934 views

  3. [Solved] Heliohost Account Error: Dns Entry Already Exists

    By cookiesui,
    • 3 replies
    • 517 views

  4. [Solved] Login Reset Request

    By Jonny,
    • 2 replies
    • 751 views

  5. [Solved] Can't Login To Cpanel

    By bbio78,   
    • 2 replies
    • 737 views

  6. [Solved] Running Jsp On Johnny

    By phChaos,   
    • 5 replies
    • 2.2k views

  7. [Solved] Can't Login To Cpanel

    By DetreS,
    • 2 replies
    • 893 views

  8. [Solved] External Postgres Connection

    By lca143,
    • 1 reply
    • 1.2k views

  9. [Inactive] Cannot Connect To Ftp

    By 2bigpigs,
    • 10 replies
    • 1.9k views

  10. [Solved] Queued: Minevici

    By minevicio,
    • 2 replies
    • 396 views

  11. [Solved] Mail Not Being Sent.

    By r0nmlt,   
    • 11 replies
    • 2.2k views

  12. [Solved] Request Port Open

    By abradome,
    • 7 replies
    • 1.3k views

  13. [Solved] New Register

    By thepoz,
    • 14 replies
    • 1.4k views

  14. [Solved] Domain Change

    By matthewhalos,   
    • 3 replies
    • 1.6k views

  15. [Solved] I Can Not Connect My Emulator !

    By Henrique7,
    • 7 replies
    • 786 views
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