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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,192 topics in this forum

  1. [Solved] Help I Have A Http Error 504

    By sotabca,
    • 2 replies
    • 629 views

  2. [Solved] Some Functionalities In My Account Don't Work

    By poorman,
    • 2 replies
    • 598 views

  3. [Inactive] Mysql - Operation Not Permitted In /tmp

    By varundeboss,   
    • 3 replies
    • 831 views

  4. [Solved] Stevie's /tmp Full

    By craigis,
    • 2 replies
    • 643 views

  5. [Solved] Hacked.

    By conor1,
    • 7 replies
    • 1.7k views

  6. [Solved] Request To Delete Account On Johnny Server

    By oninski,
    • 1 reply
    • 658 views

  7. [Solved] Are There Problems With Stevie?

    By stgeorge,
    • 5 replies
    • 1.4k views

  8. Heliohost Service Monitor (Created By Hosterslice) 1 2

    By HosterSlice,
    • 16 replies
    • 3.4k views

  9. [Solved] Request To Change Shared Ip Address

    By uprit,
    • 2 replies
    • 562 views

  10. [Inactive] Catch-22 Adding .hu Domain To Heliohost Site

    By falco1,   
    • 6 replies
    • 1.7k views

  11. [Solved] Dns Entry Error

    By nemico,   
    • 3 replies
    • 687 views

  12. [Solved] Change Php Version

    By Benacho,   
    • 2 replies
    • 1.4k views

  13. [Solved] Table Data Loss?

    By conor1,
    • 1 reply
    • 701 views

  14. [Solved] Johnny Backup Files

    By jugal,   
    • 3 replies
    • 1.5k views

  15. [Solved] Stevie Signup Form Not Working

    By Jonny,
    • 3 replies
    • 680 views
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