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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,610 topics in this forum

  1. Stevie Down Apparently

    By Arty-fishL,   
    • 1 reply
    • 567 views

  2. [Solved] Php Files All Issue Http 500

    By reinderien,
    • 4 replies
    • 952 views

  3. Move An Owned Domain To A Heliohost.org Subdomain

    By codwar,
    • 2 replies
    • 670 views

  4. Domain At Heliohost.org

    By doentes,
    • 1 reply
    • 386 views

  5. Error From Park Wrapper

    By linxiao,
    • 2 replies
    • 713 views

  6. No Supported Version Of Rails Found.

    By bearzooka,   
    • 4 replies
    • 2.4k views
    • Guest
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  7. [SOLVED] Too Many Connections Error

    By Nathan Johnson,
    • 5 replies
    • 1.8k views
    • Guest
    • Guest

  8. [SOLVED] 451 Temporary Local Problem 1 2

    By oTc Sales & Marketing,
    • 24 replies
    • 4.3k views
    • Guest
    • Guest

  9. Cannot Recreate Account

    By Arxae,
    • 4 replies
    • 1.2k views
    • Guest
    • Guest

  10. Multiple Accounts: Maths222

    By maths222,
    • 1 reply
    • 969 views

  11. [SOLVED] Msql Db Question...

    By acj7464,
    • 1 reply
    • 1.1k views

  12. [SOLVED] Password Reset Email Not Sending

    By cdspace,
    • 1 reply
    • 812 views

  13. [SOLVED] 500 Internal Error Not Fixed 1 2

    By Pasarel,   
    • 23 replies
    • 5.6k views

  14. [SOLVED] Time Zone With Htaccess

    By Byron,
    • 2 replies
    • 1.2k views

  15. Severe Load And Mysql Time Out Occurring On Stevie 1 2

    By n30n,
    • 21 replies
    • 2.8k views
    • Guest
    • Guest
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