Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,192 topics in this forum

  1. [Inactive] Error 500 On Johnny + No Panel Access

    By ezugaru,
    • 14 replies
    • 1.1k views

  2. [Solved] Invalid Login At Heliohost

    By Ausoir,   
    • 5 replies
    • 2.4k views

  3. [Solved] Suspended: Dante

    By dante,
    • 3 replies
    • 469 views

  4. [Solved] Deploying Ror App At Heliohost: Help Needed

    By jmz,   
    • 4 replies
    • 1.1k views

  5. [Solved] Folders In The Home Directory Deleted

    By h3llb0y2012,
    • 4 replies
    • 788 views

  6. [Inactive] Java Servlet Not Getting Activated When Invoked From Jsp

    By appsjava,
    • 2 replies
    • 422 views

  7. [Solved] Domain Theft

    By goodlife,
    • 2 replies
    • 407 views

  8. [Solved] My Page Is Down..

    By Marko xD,
    • 2 replies
    • 427 views

  9. [Solved] Not Receiving Password Reset E-Mail

    By lsheen,
    • 1 reply
    • 243 views

  10. [Solved] Phishing

    By Shinryuu,
    • 0 replies
    • 617 views

  11. [Solved] How's My Site's Load Doing?

    By toxicious,
    • 11 replies
    • 1.4k views

  12. [Solved] Deploying .war File

    By rascove,
    • 2 replies
    • 276 views

  13. [Solved] Please Why Is It That Message Sent To Yahoo Return Back As Failure

    By gckarl,
    • 2 replies
    • 525 views

  14. [Solved] Ffmpeg As A New Feature

    By zeplixco,
    • 2 replies
    • 402 views

  15. [Solved] Password Reset Not Working

    By nickb,
    • 1 reply
    • 231 views
×
×
  • Create New...