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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,594 topics in this forum

  1. [Inactive] Confirming Payment For Stevie Ssl Account

    By skullys,
    • 1 reply
    • 441 views

  2. [Solved] Timthumb Problems

    By andresmu,
    • 0 replies
    • 311 views

  3. [Solved] I Have Trouble Creating Johnny Account

    By lujitao,
    • 2 replies
    • 634 views

  4. [Solved] Brute Force Protection Activated

    By ATTO,
    • 4 replies
    • 707 views

  5. [Solved] The Document Root Of A Wildcard Subdomain Did Not Really Update

    By mbdungo,   
    • 1 reply
    • 1.6k views

  6. [Solved] Johnny Account Sign-Up Failure

    By D707,
    • 1 reply
    • 553 views

  7. [Solved] Stevie Cpanel License

    By plstudio,   
    • 4 replies
    • 938 views

  8. [Solved] Internal Server Error

    By mame,   
    • 2 replies
    • 1.2k views

  9. Reminder About The Username "sowhale" And My Username

    By mbdungo,   
    • 2 replies
    • 1.3k views

  10. [Solved] An Additional Account On Johnny Server

    By sklmteacher,
    • 4 replies
    • 777 views

  11. [Solved] Password Change

    By vjcolt,   
    • 4 replies
    • 1.2k views

  12. [Solved] Cannot Reset Password

    By karen.n,
    • 2 replies
    • 682 views

  13. [Solved] Cannot Reset Password

    By mousep,
    • 3 replies
    • 642 views

  14. [Solved] Request For Second Account Aulc1344

    By aulc1344,
    • 3 replies
    • 804 views

  15. [Solved] Change Email Address

    By ctcl,   
    • 2 replies
    • 968 views
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