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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.


Support FAQ [READ THIS FIRST]

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts
  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts
  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,504 topics in this forum

  1. Servlets

    • 4 replies
    • 872 views
    • 5 replies
    • 718 views
  2. Softaculous Issue

    • 3 replies
    • 700 views
    • 3 replies
    • 849 views
    • 4 replies
    • 1.2k views
  3. Domain Issue

    • 5 replies
    • 1.1k views
  4. Account Lost?

    • 2 replies
    • 453 views
    • 1 reply
    • 1k views
  5. Unable To Login To Cpanel Or Reset Password.

    • 0 replies
    • 394 views
    • 3 replies
    • 828 views
    • 3 replies
    • 443 views
  6. Account Issue

    • 3 replies
    • 415 views
    • 18 replies
    • 1.7k views
  7. Heliohost Account Error

    • 3 replies
    • 523 views
    • 1 reply
    • 423 views
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