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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,979 topics in this forum

  1. [Solved] Reset Password Doesn't Work

    By MarioErmando,   
    • 2 replies
    • 1.3k views

  2. [Solved] My Username Doesn't Work

    By marino,
    • 7 replies
    • 613 views

  3. [Solved] Email Issues

    By phantom666,   
    • 4 replies
    • 835 views

  4. [Solved] Help I Have A Http Error 504

    By sotabca,
    • 2 replies
    • 589 views

  5. [Solved] Some Functionalities In My Account Don't Work

    By poorman,
    • 2 replies
    • 544 views

  6. [Inactive] Mysql - Operation Not Permitted In /tmp

    By varundeboss,   
    • 3 replies
    • 771 views

  7. [Solved] Stevie's /tmp Full

    By craigis,
    • 2 replies
    • 582 views

  8. [Solved] Hacked.

    By conor1,
    • 7 replies
    • 1.6k views

  9. [Solved] Request To Delete Account On Johnny Server

    By oninski,
    • 1 reply
    • 620 views

  10. [Solved] Are There Problems With Stevie?

    By stgeorge,
    • 5 replies
    • 1.3k views

  11. Heliohost Service Monitor (Created By Hosterslice) 1 2

    By HosterSlice,
    • 16 replies
    • 3.2k views

  12. [Solved] Request To Change Shared Ip Address

    By uprit,
    • 2 replies
    • 510 views

  13. [Inactive] Catch-22 Adding .hu Domain To Heliohost Site

    By falco1,   
    • 6 replies
    • 1.6k views

  14. [Solved] Dns Entry Error

    By nemico,   
    • 3 replies
    • 632 views

  15. [Solved] Change Php Version

    By Benacho,   
    • 2 replies
    • 1.3k views
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