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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,594 topics in this forum

  1. [Inactive] Can't Login To Cpanel

    By dclarkonline,
    • 2 replies
    • 938 views

  2. [Solved] All Of Alangley's Posts

    By alangley,
    • 11 replies
    • 1.3k views

  3. [Inactive] Webmail Sending Problem

    By chuck,
    • 6 replies
    • 973 views

  4. [Solved] Second Account Request: Katewevu

    By MDkate,
    • 1 reply
    • 434 views

  5. [Solved] Addon Domain Deleted And The Files Has Gone.

    By erdiks,
    • 6 replies
    • 1.3k views

  6. [Inactive] Change Domain

    By leonardobuares,
    • 2 replies
    • 498 views

  7. [Solved] Site Down

    By rdsclean,
    • 3 replies
    • 555 views

  8. [Solved] 403 - Forbidden

    By nyten,   
    • 5 replies
    • 877 views

  9. [Solved] Delete Dns Records: Kaiphotodfw.com

    By alangley,
    • 1 reply
    • 606 views

  10. [Solved] 500 Error Running Ruby Script

    By ktulx,   
    • 3 replies
    • 1.4k views

  11. [Solved] I Can't Login To My Account. Even After Reseting My Password.

    By ijrit,   
    • 3 replies
    • 1.4k views

  12. [Solved] Domain Tk: 1 2

    By Vinicius Leal,   
    • 15 replies
    • 3.6k views

  13. [Solved] Request For Second Account Ktulx

    By ktulx,   
    • 6 replies
    • 1.5k views

  14. [Solved] Queued: Austinl

    By alangley,
    • 7 replies
    • 941 views

  15. [Solved] Connecting An Existing Mediawiki To A New Installation

    By slocum,
    • 1 reply
    • 562 views
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