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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,277 topics in this forum

  1. [Solved] Cpanel Not Working

    By hrce2,   
    • 0 replies
    • 582 views

  2. [Solved] New Account Not Created Not Queued

    By Sidon,   
    • 2 replies
    • 540 views

  3. [Inactive] Error 503 Service Not Available When Accessing Domain

    By arsinx,   
    • 2 replies
    • 580 views

  4. [Solved] Change Of Main Domain And Account Queued

    By toxicious,
    • 4 replies
    • 970 views

  5. [Solved] Addon Domain

    By raykai,
    • 1 reply
    • 485 views

  6. [Solved] Stevie, Heliohost, And Helionet Went Down This Morning?

    By GLaDOS,   
    • 2 replies
    • 1.5k views

  7. [Solved] High Volume Of 504 Gateway Timeout Errors For My Sub Domain

    By armitaage,   
    • 2 replies
    • 1k views

  8. [Solved] Unable To Log In To Cpannel

    By stephanrkhd,   
    • 8 replies
    • 1.4k views

  9. [Solved] Failed To Park Domain

    By xoxoeye,
    • 3 replies
    • 696 views

  10. [Solved] Johnny Innodb

    By seph,   
    • 11 replies
    • 4.2k views

  11. [Solved] Unable To Receive The Email

    By xoxoeye,
    • 9 replies
    • 971 views

  12. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 553 views

  13. [Solved] Request For Second Account: Baypark

    By bayparkm,
    • 1 reply
    • 587 views

  14. [Solved] Domain Owned By Another User

    By doku,
    • 1 reply
    • 304 views

  15. [Solved] Can't Add Parked Domain

    By bcsadmin,
    • 5 replies
    • 523 views
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